Credit Representative I

Location

US-IL-Itasca

Company

Canon U.S.A., Inc.

Contacts customer to discuss account status and request payments. Prepares delinquent accounts for outside collection activities. Work closely with AR daily on cash application. Requires to be proficient in excel use and computer skills to research and key information and run reports. Maintains current receivable account balances, while satisfactorily answering internal and external customers' questions.

- Contacts customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, using oracle and other databases to ensure quick resolutions to issues.
- Applies payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on timely bases.
- Prepares information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiates payment plans when needed.
- Creates reports necessary to reconcile accounts and to report to management the status of accounts. Prints invoices and statements to send to customer.
- Processes miscellaneous paperwork, and update systems as required by credit policy and procedures.
- Special projects, as requested by management.

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Minimum 1 year experience in credit collections and exposure to routine accounting activities.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else

*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All applicants must reside in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

#LI-KG1 #LI -HYBRID #PM20

We can recommend jobs specifically for you!
Click here to get started.