Care Coordinator (non-RN) - Lakewood Medical Center HEDIS team

University Health
United States, Missouri, Kansas City
2301 Holmes Street (Show on map)
Dec 15, 2024
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Care Coordinator (non-RN) - Lakewood Medical Center HEDIS team 101 Truman Medical Center Job LocationUH Lakewood Medical Center Kansas City, Missouri Department Medicine Clinical Support UHTMC Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 If you want to work where the action is, University Health (UH) is the place for you. Known as "Kansas City's Essential Hospital," UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy.A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses: UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri.The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children's Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we're a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women's services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH's beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women's care clinics. UH Lakewood Medical Center is located between Kansas City and Lee's Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care.It also is home to a 188-bed, fully accredited long-term care center. UH Behavioral Health is the KC metro area's largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City's vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations. Job Description The HEDIS Care Coordinator functions as an integral part of the HEDIS team and is responsible for partnering with external payors to assist with the closure of preventative and chronic disease measures for quality improvement and to promote better health outcomes. The coordinator works closely with the HEDIS NCM to schedule visits and to coordinate services for members with gaps in care all while providing close collaboration with the healthcare team. The coordinator plays a key role in improving Star measures and increased HEDIS scores by ensuring accuracy of all clinical data and reporting. Responsibilities for this role also include medical record abstraction and submission to the external payor, updating Health Maintenance and providing communication of progress to the HEDIS and leadership team. Minimum Requirements High School diploma or equivalent required. At least one year of experience in clerical or administrative capacity of health care or customer service setting. Must possess computer keyboarding skills of at least 30 wpm and basic knowledge of Microsoft computer programs. Excellent interpersonal and communication skills Must be able to read and speak the English language Considerable ability to provide superior customer service.