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CABC OP Patient Representative Team C

University of Arkansas
life insurance, sick time
United States, Arkansas, Little Rock
4301 West Markham Street (Show on map)
Dec 22, 2024
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

12/27/2024 Type of Position: Job Type:Regular
Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:ICE | CORE PA Float

Department's Website:

Summary of Job Duties:The OP Patient Representative is responsible for verifying insurance benefits, processing authorizations and pre-certifications, developing and implementing denial avoidance plans, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. Qualifications:

Minimum Qualifications:

High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling
OR

Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling
OR

Bachelor's Degree
Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
Well-developed decision-making skills are required.
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.
Knowledge of medical terminology required
Preferred Qualifications:

Experience working with EPIC system
Experience working in a healthcare environment

Additional Information:

Additional Information Or Requirements
Responsibilities:
  • Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
  • Enters benefit and authorization information into EPIC
  • Peer to Peer submissions & works closely with clinical counterparts to collect requested information
  • Counsels patients on any & all related financial information i.e. hospital discounts & reviewing Medicaid screening.
  • Coordinates with UAMS Office of Financial Clearance when appropriate
  • Position is responsible for working billing follow up WQs and denials
  • Collects and posts payments and issues receipts
  • Responsible for reconciliation/management of change fund
  • Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement
  • Monitors patient balances using the matric payment method
  • This position is also responsible for the pre-counsel of patients regarding the payment expectation for service
  • Obtains & coordinates completion of out of network waivers
  • Other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Proof of Veteran Status, Resume

Optional Documents:

List of three Professional References (name, email, business title) Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible:Yes
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