Claims Maintenance Coordinator

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This opportunity is in the Claims Department.

Our Claims department oversees both high-exposure workers' compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.

Role Description:

As a Claims Maintenance Coordinator, you will handle essential administrative tasks within the claims process. This includes managing claim records, maintaining accuracy across platforms like ClaimCenter and SICS, and ensuring compliance with service level agreements. Your work will directly support our claims department in providing exceptional service to our clients.

Key Responsibilities:

• Receive and analyze new claim reports.
• Create, update, close, and reopen claim records for various lines of business.
• Review and upload policy information to ensure claims are matched with appropriate coverage forms.
• Monitor and manage claim queues and reports for updates or new claim setups.
• Maintain vendor listings in PeopleSoft for check requests.
• Collaborate with claims department personnel to complete tasks efficiently.
• Prepare and maintain logs and production reports.
• Provide backup support to Specialists and Assistants as needed.

Qualifications:

Education:

• High School diploma or equivalent required

Required Qualifications:

• Dependable, detail-oriented, and self-motivated with strong analytical and organizational skills
• Must be proficient with Excel, Word, and Outlook
• 45 WPM typing speed required
• Works well independently with ability to take direction from various individuals

Preferred Qualifications:

• 3-5 years office experience preferred
• Insurance or claims experience a plus

If this role describes you, apply today!

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit sharing contribution.

We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $46,000 - $58,500. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

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