Leadership Coach

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

Under general supervision of the Chief People Officer, the Leadership Coach will create, develop, implement, assist, and support a leadership coaching program at MetroPlusHealth. The Leadership Coach will be tasked with coaching leaders at all levels as well as individuals with high potential.

• Conduct comprehensive career assessments to identify individual strengths, skills, and aspirations for leaders and individuals with high potential.
• Assist leaders in setting and refining their short and long-term goals.
• Develop and deliver workshops or training sessions in partnership with the Senior Director of Training & Organizational Development.
• Evaluate effectiveness of leadership training and development programs and make recommendations regarding modifications and new programs.
• Foster a culture of continuous learning by identifying skill gaps and recommending appropriate development opportunities.
• Collaborate with the broader HR team to align leadership development initiatives with overall talent management strategies.
• Stay familiar with industry trends and labor market dynamics to provide up-to-date coaching.

• Bachelor's Degree required in Management, Psychology, Education, Industrial and Organizational Psychology, or relevant field.
• 5 years' experience in planning and personnel development & training programs.
• Prior experience coaching individuals at the senior and executive leadership levels.
• Strong understanding of career development and coaching techniques.
• Prior experience in managed care or health care is preferred.

Licensure and/or Certification Required

• Career coaching certification is a plus. Examples include Career Coach Certification from the International Coaching Federation as well as Board Certified Coach with the National Association of Colleges and Employers.

Professional Competencies

• Integrity and Trust.
• Customer Focus.
• Functional/Technical skills.
• Excellent Written and Oral Communication.
• Ability to build rapport and establish trust with individuals at all levels of the organization.
• Commitment to maintaining confidentiality and professionalism.

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