Services Technician

Requisition Number: 99284

Services Technician

Location: Onsite Salinas, CA (fully onsite)

Address:150 Main St, Salinas, CA 93901

Hours: Monday - Friday Standard Business Hours

Full-time, full benefits offered, & 3 weeks of PTO

Salary: $37.55/hr

Insight at a Glance

• 14,000+ engaged teammates globally
• [Geo-specific award]
• #20on Fortune's World'sBest Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Services Technician, you will perform installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data cabling systems; and networks. We will count on you to serve both internal Insight teammates, as well as clients on site. Along the way, you will get to:

• Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem
• Resolve software configuration problems and diagnose hardware problems at the workstation level.
• Install, test, and configure network and data communication equipment such as switches, routers, firewalls, VPN devices, etc.
• Performs server hardware support, troubleshooting, and performance tuning.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
• LANs, WANs, Personal Computers, messaging and server software applications experience required.
• 6 months to 2 year of telecommunications experience.
• Extensive knowledge of windows operating systems, vendor diagnostics, re-image software such as Ghost, Virus scan software.
• Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.

What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
• [Geo-specific benefit] e.g. Access to 11 thriving and diverse Teammate Resource Groups
• [Geo-specific benefit]
• [Geo-specific benefit]

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Salinas||California (US-CA)||United States (US)||IT Infrastructure & Support|| None||US - San Jose, CA||