Urgent Care Counselor - 2 Positions Available!

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Cornell Health's more than 200 employees collaborate to provide integrated and culturally-sensitive mental health, medical, health promotion, public health, student accommodations, and occupational medicine care and services. Dually focused on holistic health of Cornell students and well-being of the larger campus community, the unit supports readiness to learn, to participate fully in the Cornell experience, and to achieve academic, work, and life success. Cornell Health is nationally recognized for innovation and leadership, and is committed to an ongoing journey toward integrated, cost-effective, and community-based services and campus health initiatives.

Cornell Health's Counseling and Psychological Services (CAPS) offers confidential counseling services, designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychologists, social workers, and mental health counselors from diverse cultural and clinical backgrounds. CAPS providers value students in all of their individuality, and are committed to welcoming all people with respect and sensitivity. Our providers regularly collaborate with Cornell Health's diverse array of healthcare providers as an integrated service that support both the mind and the body.

Urgent Care Counselors serve as members of a team with primary responsibility for the urgent mental health care needs of students at Cornell Health. These positions are a primary point of contact for students in immediate distress, collaborating routinely with partners across Cornell Health to provide assessment and support to students unable to wait for the next routine appointment. This includes responsibilities for students presenting in crisis, warm hand-off of students from other Cornell Health staff, coordinating hospitalizations with Cayuga Medical Center and other partners, consulting with Cornell Health colleagues about mental health concerns, and providing some routine administrative and clinical duties. Urgent Care Counselors serve as a resource for mental health concerns from the campus community, interface with campus crisis managers, and may make next-day follow-up calls for after-hours cases.

While this position requires in-person work, there may be occasional flexibility for remote work. There are no after-hours on-call responsibilities associated with this position.

Success Factors

• Shares Cornell Health's commitment to providing timely mental health access to students
• Working collaboratively with professionals from different healthcare disciplines as a strong team player
• Demonstrated ability to assess and support students with variety of clinical needs in a culturally responsive manner
• Skillful at engaging hesitant students and at motivational interviewing
• Remains current on best practices for providing mental health care in a campus community
• Integrates values of diversity, equity, inclusion, and belonging throughout their work with students and colleagues

Please Note: We are looking for two (2) full-time, on-campus 12-month fixed-term positions. There is no visa sponsorship for this position. The review of applications will begin on January 12, 2025. Applications submitted after this date may still be considered until the position is filled.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications

• Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, Creative Arts Therapy or PhD/PsyD in Clinical/Counseling Psychology.
• Licensed or license-eligible in NYS as a Mental Health Counselor, Clinical Social Worker, Marriage and Family Therapist, Creative Arts Therapist or Psychologist. Uniquely qualified candidates without licensure, but en route to licensure, will be considered. Must obtain NYS license or have licensure in process within one year of initial hire date.
• Three years clinical experience in a diverse clinical setting or one year in a crisis management clinical setting.
• Documented competence in working with computers/technology, word processing, database, email, record keeping and electronic calendaring software.
• Expertise in common clinical issues prevalent in college mental health including but not limited to suicidality, disordered eating, substance use, and trauma.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Preferred Qualifications

• Experience working in an integrated ambulatory health care environment.

• Proficiency in providing mental health treatment in other languages in addition to English.
• Experience in college health or working with college-aged individuals.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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