Director Clinic Operations - Ambulatory Administration

Summary:

Provides essential leadership to the Family Health Center Managers; Accountable for the financial and quality performance of all of the Family Health Clinics; Ensures that the nursing, standards of care are consistent with CHRISTUS Spohn's mission and meet regulatory requirements at all facilities. Facilitates the ongoing achievement of the division's mission and goals; promotes the development and improvement of processes directed at providing quality, economical healthcare services.

Responsibilities:

Ensures consistency in practice among all Family Health Centers. Responsible for financial performance, including productivity, volume, and revenue. Grow and develop direct reports, ensuring accountability for areas of responsibility. Research and implement best practices for the industry. Lead and/or actively participate in DSRIP initiatives that pertain to areas of responsibility. Work collaboratively with others to achieve regional and clinic goals.

Job Requirements:

Education

• Bachelor's Degree in business or related field.
• Demonstrated ability to problem solve and be supportive/innovative in the process of change.
• Strong human relations skills with an ability to handle difficult/sensitive issues with regard to patient confidentiality.
• Excellent written/oral communication skills.
• Ability to integrate and interpret data from diverse sources addressing issues of high complexity.
• A talent to develop strong relationships with customers (i.e. patients, physicians and supporting departments). Demonstrated facilitation skills with a working knowledge of CQI tools and techniques.

Experience

• Minimum 5 years of administrative, clinic experience in a management role; ambulatory environment preferred

Work Schedule:

Varies

Work Type:

Full Time

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