New

Servicing Analyst

TEKsystems
$21.95 / hr
life insurance, sick time, 401(k), retirement plan
United States, Montana, Billings
Dec 25, 2024
Description Data Management: Work with management to gather, analyze, interpret, and report on performance data. Process Improvement: Collaborate with team members to improve departmental processes. Operational Reviews: Help analyze data for operational reviews. Project Participation: Lead or participate in projects like customer onboarding and process changes. Relationship Building: Foster productive relationships within the business and other functions. Team Collaboration: Work with various teams to ensure timely and efficient task completion. Support and Advice: Provide advice to colleagues to help complete tasks and improve processes. Training and Assistance: Offer on-the-job training and assistance to others. Issue Escalation: Escalate issues to senior team members when necessary. Risk Management: Identify potential risks and make recommendations or escalate them to the manager. Collaborate with management in accumulating, analyzing, interpreting, and reporting operational performance data. * Partner with team members in process improvement for department initiatives. * Coordinate and participate with the analysis necessary for the functional operations reviews. * Lead/participate in projects impacting the site as needed such as Customer onboarding, process changes, etc. * Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support. * Proactively work with others (i.e., on own team, shared service centre, other operational areas, or with the internal business partner and/or external customer) to ensure delivery of timely, quality and efficient fulfillment activities. * Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures. Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes. * Provide on-the-job assistance and training to others, as requested. Escalate issues that require resolution by more experienced team members, as per guidelines. Identify potential risk situations/ impacts, and make recommendations or escalate to the manager. Skills administrative support, clerical administrative, document review Top Skills Details administrative support,clerical administrative,document review Additional Skills & Qualifications Microsoft Office Document Matching Experience Level Entry Level Pay and Benefits The pay range for this position is $21.95 - $21.95 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Billings,MT. Application Deadline This position will be accepting applications until Jan 1, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.