DCS PROGRAM COORDINATOR - 64238

Executive Service

Job Overview:

The Department's Provider/Foster Home Quality Unit oversees monitoring and related action steps from Special Investigation Unit (SIU) referrals in congregate care and foster home settings and Provider Performance Improvement Plans (PPIPs).

The workload of a Program Coordinator would be responsible for overseeing SIU investigations specific to congregate care facilities, which would include being the primary lead in documenting follow-up action steps that address provider safety concerns and assisting in the communication of those concerns per the Provider Quality Protocol. This position would also provide on-site reviews for providers who are on PPIPs and Technical Assistance Monitoring. The Program Coordinator would also assist in evaluating monthly Incident Report reviews, assist with provider partnership calls, and maintain provider related records.

Minimum Qualifications:

Education and Experience:

• Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional work in one or a combination of the following: counseling or case management services, or program evaluations of counseling or case management services, three years of which must involve providing these services to children and/or juveniles.

Substitution of Education for Experience:

• Graduate course work credit received from an accredited college or university in social work, criminal justice, psychology, sociology, human services, and/or child development may substitute for the required experience on a year-for-year basis to a maximum of one year, there being no substitution for the required three years of children's services work (e.g. 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

Substitution of Experience for Education:

• Experience equivalent to one year as a DCS Program Specialist or a DCS Case Manager 3 with the State of Tennessee.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.