COLLECTOR/COLLECTIONS REP

University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives.

Job Summary:

Working for a 112 bed Behavioral Health hospital we are looking for an Inpatient Hospital Collections Representative. Must have a strong understanding of medical/behavioral claims processes including claim appeal procedures. Prefer 5yrs minimum experience. Must be able to work in a "fast" paced office setting spending 75-80% of the time on phones with insurance payers. You will utilize various communication channels including phone calls, emails, insurance websites and letters to resolve account balances.

Must have knowledge of explanation of benefits and coordination of benefits process, primary and secondary insurance responsibilities and able to calculate contract rates for correct reimbursement.

This is NOT a remote position. The ideal candidate must be able to adhere to the following schedule: Monday-Friday, 9:30am-6pm

Essential functions:

• Review insurance payments for accuracy and compliance with contract discounts
• Review denials or partially paid claims and work with the involved parties to resolve the discrepancy
• Write and submit appeals
• Review and process insurance correspondence
• Communicate with health care providers and insurance claim representatives to facilitate timely payment
• Provide excellent and professional customer service to internal and external customers
• Function as a contributing team member while meeting deadlines and productivity and quality standards
• Work with the team to achieve daily, weekly and monthly deadlines

Benefits:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

• High School Diploma. Some College or Associates Degree Preferred
• Current experience in medical/behavioral billing field
• Ability to understand medical terminology
• Understanding of Revenue codes, CPT and ICD-10 codes
• Knowledge of health insurance
• Ability to understand and research medical claims, payments, and EOBs
• Experience in "MEDICAL" claim denials and adjustments
• Good communication skills: written and verbal
• Proficient in Excel, Word, Outlook
• Attention to detail and accuracy
• Team player

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.