Facilities Manager
 JLL | |
 United States, Wisconsin, Hudson | |
 Jan 07, 2025 | |
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Essential Functions
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction Maintain relationship with landlord and similar tenant liaisons Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures Meet or exceed site Key Performance Indicators (KPI's) Monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly Enforce all Company policies and training requirements regarding safe and efficient operations and work practices Contract review Conduct weekly and monthly safety and vendor inspections Implement and monitor hazard control and team safety practices Ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards Support work order management for in house staff and vendors as necessary. Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging Space management and organization of ongoing moves, adds and change activities Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Responsible for overall staff development and planning Receiving and delivery of mail and packages to client staff. Any and all other duties and tasks assigned Job Requirements Minimum of two (2) years of industry experience required either in the corporate environment, third party service provider or as a consultant Strong leadership and relationship building skills Strong interpersonal skills and problem solving ability Excellent verbal/written communication and presentation skills Proven record of providing excellent internal and external customer service Strong knowledge of Microsoft products such as Office, Outlook, Excel, etc. | |