Assistant Property Manager

JLL
United States, California, Glendale
Jan 07, 2025
About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 93,000 individuals and believe a diverse and inclusive culture is one where everyone succeeds. That's why we're committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions-join us at JLL. Summary We are currently seeking an Assistant Property Manager to join our healthcare-focused Property Management team. Our Healthcare Team helps our client strategize, evaluate and execute real estate transactions to meet their business and asset performance objectives. Our Assistant Property Manager will manage and execute routine lease transactions while fostering client relationships and supporting business growth. Candidate will be responsible for contributing to, or overseeing regular reporting, budgets, cash flow forecasts, collections, lease abstracts, memorandum documenting significant tenant issues and tenant relations. Candidate will work primarily in an observatory capacity role on complex projects. Candidate must be able to work well both independently and as part of a team. What this job involves Managing industry changing properties As the Assistant Property Manager (APM), you will work alongside and provide support to our property management and real estate team members while overseeing portions of our client's portfolio of owned and leased buildings. Multi-tasking and flexibility are essential skills needed in this role. Primary responsibilities include interfacing with tenants, landlords, facility staff, finance team members, third-party vendors and the client, as well as responding promptly and professionally to tenant requests and other building issues. Track & follow up on tenant and client requests. Review monthly financial reports, assist in rent collections and help manage minor Tenant Improvement projects. The keys to success will be engaging with tenants and landlord ensuring our client receives outstanding customer service.Additionally, you will work with our team to support new initiatives that enhance service delivery. Responsibilities and Expectations Administrative and Financial 100% certificates of insurance are accurate and in compliance with standards Contract and lease files are accurate, and up to date, and tracked in Yardi Assist in Management Audits and new property start-ups Process accounts payables (AP) and accounts receivables (AR) Invoice coding Tenant Billings Client/Tenant Services/Day to Day OperationsEnsure all tenant communications are of the highest quality Liaison between tenants and building engineers, security and housekeeping Construction Projects/Contractor Relations Scheduling use of materials to be move into or out of property Strong customer service skills Assist with ad hoc projects under the guidance of Senior team members. Creating strategic and collaborative solutions You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As an Assistant Property Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution. Embracing the human side of business You are people focused, seeking out and understanding the needs, perspectives and motivations of clients, tenants and team members alike. Your ability to manage relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships. Education, Experience and Core Competencies . A high school diploma is required. Bachelor's degree is preferred. 3+ years of experience supporting a commercial property management team (or comparable relevant experience) is required. Advanced oral and written communication skills. Strong organization and time management skills. Experience in Microsoft office, Excel, work orders, certificates of insurance, tenant interaction, Yardi, Corrigo, AP/AR preferred Familiarity with and understanding of leases and lease language strongly preferred Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers and the public Spanish speaking competency is a plus Candidates must either have a valid California Real Estate license or be willing and able to obtain one within six (6) months of hiring What you can expect from us We're an entrepreneurial, inclusive culture. We succeed together-across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package. With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL. Apply today!