Senior Sales Enablement Operations Specialist

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are looking for a skilled Sr. Sales Enablement Operation Specialist who will help us ensure the smooth and effective functioning of training events, training analysis, and reporting. Your duties will include managing designing developing coordinating and conducting large- or small-scale training programs.

You should be experienced at managing projects, have strong organizational skills, and able to work with LMS and project management software.

Responsibilities are:

• Provide administrative and operational support to key enterprise sales software tools and programs tools (Salesforce, Power BI, etc.), Docebo CRM management, including managing data quality and report generation.
• Assist the Program Managers, Director, and Vice President in a variety of programs across Enterprise Sales and Marketing.
• Establish standards, update training, and drive adoption of enterprise sales using critical tools and technologies.
• Manage daily technical assistance questions, onboarding of new users, and ongoing training needs.
• Build working relationships with sales professionals and sales managers' overtime.
• Engage in sales operations activities and/or projects as assigned.
• Provide documentation/project tracking and management reporting as needed or requested.
• Schedule, lead, or coordinate meetings and ensure tracking and follow-up of resulting action items. Take meeting notes as needed.
• Enforce project deadlines and schedules.
• Review and organize training plans and manage ongoing training programs for sales training team.
• Prepare and develop educational aids, appropriate training materials, and collateral on a case-by-case basis depending on class and learner needs.
• Inform employees about available training opportunities and provide necessary information.
• Implement accepted education principles and explore new training methods and techniques.
• Review and analyze instructional effectiveness and prepare reports determining the impact of training on employee skills and how it affects KPIs.
• Collaborate with internal stakeholders and liaise with matter experts regarding instructional design.
• Manage curriculum database and training records.
• Oversee in-house training facilities and equipment in all McKinstry locations to ensure training readiness as needed.
• Other duties as assigned.

What You Need to Succeed at McKinstry

• Bachelor's Degree or equivalent experience required.
• Sales operations or Business Operations experience preferred.
• Account management or large survey program experience preferred.
• Knowledge of CRM systems preferred; Experience generating reports in Salesforce preferred.
• Knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook required; working knowledge of SharePoint preferred.
• Knowledge of business intelligence tools-Power BI and Tableau preferred.
• Excellent communication skills required.
• Attention to detail, organizational skills and a passion for data required.
• Excellent team and positive interpersonal skills, with a general willingness to help others required.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $64,890 - $105,900 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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