Instructional Designer

The Instructional Designer will be responsible for analyzing, designing, developing, implementing, and evaluating learning for Sherwin-Williams Performance Coatings Group.

"Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships."

CORE RESPONSIBILITIES AND TASKS

The Instructional Designer will be responsible for analyzing, designing, developing, implementing, and evaluating learning for Sherwin-Williams Performance Coatings Group. Following the standard ADDIE instructional design processes, job duties include, but may not be limited to:

• Serve as Performance Coatings Group subject matter expert in instructional design, supporting various functions
• Use adult learning theory to guide the design process
• Provide support and participates in the implementation of training deliverables
• Conduct on-going evaluation of new and extant training modules. Leverage system analytics, learner performance and feedback to continuously improve materials, performance metrics, and user experience
• Participate in the needs analysis, design and development of training modules
• Interact with SME's/L&OD Lead in planning and scoping requirements for curriculum
• Provide consultative feedback and updates to project stakeholders
• Provide coaching to PCG Learning & Development team members to develop skills in instructional design
• Storyboarding, authoring, and development of e-learning content and blended learning solutions
• Design, develop and provide production/editing services for audio, photographic, video, and print media assets
• Participate in beta deliveries of new courses; occasional travel for needs analysis and pilot support
• Develop course-specific job aids and performance support materials
• Select appropriate instructional methods, defining time frames and preparing training materials in physical and digital formats
• Define and document learning objectives and assessment methods
• Create focused training activities to the appropriate audience and environment focusing training on what function the participants need to learn to perform/do to be most successful in their job
• Design eLearning and training activities focusing on optimizing user journey, engagement, while reducing user pain points and task abandonment
• Partner with vendors and stakeholders to create e-learning, mobile learning, videos, other digital assets, and leverage technologies for effective learning and development options for teammates. Manages production of courses adhering to project plans and deadlines.
• Review and test new and revised curriculum offerings from other team members, providing feedback and suggestions for improvement; contributes to new curriculum or program ideas
• Conduct quality assurance tests on all eLearning and video projects to ensure a flawless user experience
• Work proactively with subject matter experts and L&D manager on training development needs and gain the confidence of management by demonstrating professionalism and training expertise in a dynamic, changing environment
• Partner with technology team for testing and migrating deliverables to the LMS
• Work with content/curriculum owners to ensure training programs, modules, files, and materials are up-to-date and relevant
• Provide consultative feedback and support to internal training managers on training content, design, and migration
• Proactively and continuously focus on self-education and development and implementing best practices in training and development through webinars, seminars, and organizations
• Travel to company locations for needs analysis, gathering content, SME consultations, educational needs, and meetings as needed (approximately 10% travel)
• Other duties as assigned that support the mission of learning and development of Sherwin-Williams

POSITION REQUIREMENTS

FORMAL EDUCATION:

Minimum Requirements:

• Bachelor's Degree in Instructional Design or related discipline (e.g., Instructional Design, Human Resources, Organizational Development, Adult Education, Instructional Technology)

Preferred:

• Master's Degree in related discipline

KNOWLEDGE & EXPERIENCE:

Required:

• Minimum of 5 years training design, and development experience with analysis, design, development, implementation, and evaluation of e-learning, mobile learning, instructor-led, and blended learning programs
• Minimum two (2) years project management skills
• Minimum four (4) years of experience in using Microsoft Office Outlook, Word, Excel, and PowerPoint
• Minimum two (2) years using rapid development authoring tools (i.e., Articulate Storyline, Articulate Rise 360, or Captivate)

Preferred:

• 2 years in Adobe Creative Suite (i.e., InDesign, Photoshop, Premier Pro, Audition, Illustrator)
• Proficiency (2+) years in Articulate 360 (i.e., Storyline, Rise 360)
• Ability to work with individuals at all levels and disciplines across the organization to communicate clearly and effectively both verbally and in writing
• Ability to analyze and draw meaningful insights from learner feedback and performance data
• Ability to conduct qualitative, formative, and summative review of new learning initiative data, as well as existing training/educational materials
• Ability to diplomatically obtain buy-in from teammates, leadership, and organization on new recommendations and changes needed to move the team forward
• Demonstrated knowledge of training and development industry best practices, instructional design, and adult learning methodology
• Ability to work independently in a fast-paced environment
• Excellent analytical, organizational, and creative problem-solving skills
• Able to analyze the latest technology offerings from a learning industry perspective and make recommendations and business case to leadership
• Demonstrated knowledge of training and development industry best practices, instructional design, and adult learning methodology
• Vendor management and relationship building experience

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 10%

WORK SCHEDULE:

• Monday through Friday, 37.5 hours per week

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.