Parts Specialist

Application Instructions:

To be considered for this position, please follow these two steps:

1. Complete the Culture Index Survey - Copy and paste the following link into your web browser: https://go.cultureindex.com/p/YhAy3DSwHtzkIP1Uj1
2. Submit Your Application - Click the "Apply" button at the end of this job description to officially apply for the role.

Your application will only be reviewed if both steps are completed.

Parts Specialist - Power Generation

Location: Harahan, LA | Schedule: Full-Time | On-Call Rotation Required

Power Up Your Career with Us

At Motor Services Hugo Stamp (MSHS) and Pacific Power Group, we support critical industries by providing power generation solutions that keep the world running. As a Parts Specialist, you will play a key role in ensuring customers receive the right parts to maintain and repair diesel and gaseous generators, transfer switches, switchgear, and related power systems.

If you have mechanical aptitude, strong customer service skills, and the ability to thrive in a fast-paced environment, we'd love to have you on our team!

What You'll Do

• Assist customers with parts inquiries via walk-ins, phone, and email.
• Research and provide estimates, availability, and technical information using electronic and paper parts catalogs.
• Accurately enter orders into internal and external systems while verifying all details.
• Utilize online tools to research technical information across various power generation product lines.
• Make parts recommendations based on product knowledge and customer needs.
• Support the service department by processing internal product price and availability requests.
• Monitor and manage backorders, ensuring timely receipt and distribution.
• Maintain and update the Active Log application throughout the day.
• Assist with warehouse functions as needed, including pulling urgent stock items and conducting cycle counts.
• Participate in on-call duties on a rotating schedule.
• Continuously seek training opportunities to expand your knowledge and expertise in power generation systems.

What You Bring

• Strong mechanical aptitude and the ability to read and interpret technical documents, safety rules, and procedure manuals.
• Understanding of power generation systems, including diesel and gaseous engines, transfer switches, and switchgear.
• Excellent problem-solving skills, with the ability to analyze data and make informed decisions.
• Proficiency in Microsoft Word, Excel, Outlook, Teams, and online vendor tools.
• Ability to multi-task and prioritize in a fast-paced environment while maintaining accuracy.
• Strong customer service and communication skills, both in person and over the phone.

Preferred Qualifications

• 2+ years of parts experience in power generation (preferred).
• Familiarity with diesel and gaseous generator components (preferred).

Additional Requirements

• High school diploma or GED required.
• Ability to lift up to 50 lbs.
• Valid driver's license.
• Willingness to participate in on-call rotation and occasional after-hours travel.

If you're looking for a dynamic, hands-on role where your expertise makes a real impact, apply today!

#INDPPG

Motor Services Hugo Stamp Inc. & Pacific Power Group, LLC are Equal Opportunity Employers. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To be considered for this position, please complete the Culture Index survey by copying and pasting the following link into your web browser: https://go.cultureindex.com/p/YhAy3DSwHtzkIP1Uj1