Community Program Manager Moderator-Contract

JOB TITLE: Community Program Manager Moderator-Contract

LOCATION: Remote (must be based in the USA)

PAY RATE: $35- $45ph / W2

START DATE: March 2^nd, 2025

DURATION: approximately 6 months (possible extension)

HOURS: Monday- Friday, 30 hours per week

SUMMARY:

A popular and well-known technology cloud-based company is looking to hire a Community Program Manager Moderator to join their team for a 6 month contract opportunity. The business is migrating to a new community platform and this individual will be handling discussions, replies and overall day-to-day Community admin tasks. As far as Community Product launches, Will help craft community product launches with pre and post messages and leverage the other cross-functional teams for support.

RESPONSIBILITIES:

• Day-to-day management of community activities, including moderation, user support, and content updates.
• Development and implementation of engagement strategies for new programs.
• Coordination with internal teams to align community efforts with broader company goals.
• Analytics and reporting on leading indicators to track program performance and inform iterative improvements.
• Support for virtual event logistics.
• Will be involved in discussions, reply's in the community moderations. Admin tasks, announcements, new features, news and updates about what's happening in the business, have some smaller user groups which involve daily correspondence with marketers, higher education & AI audiences- will need to engage with group anything from registration, event planning, zooms, etc.

REQUIREMENTS:

• 3+ years of experience managing Community Moderator programs.
• Very hands on executional role, so must be organized and ability to communicate both written and verbally in professional manner.
• Must be proficient with Community platforms- preferably Gainsight/ InSided.
• Experience with Airtable.

Catena Solutions brings 30+ years of expertise supporting organizations to drive growth, optimize operations, and navigate industry challenges. Our team of consultants specialize in the areas of Change & People, Project & Program Management, Insights & Analytics, Strategic Growth & Innovation, Revenue Growth Management, Creative & Digital Marketing, Supply Chain Operations, Order to Cash, and Food Safety & Quality.

In addition to base pay, Advanced Group (consisting of Advanced Clinical and Catena Solutions) full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurances, and 401k benefits.

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. It is Advanced Group's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job.

If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available.