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Industry Account Manager - Infrastructure

Rockwell Automation
paid time off, 401(k)
United States, Massachusetts, Boston
Feb 20, 2025
Boston, Massachusetts, United States
Hartford, Connecticut, United States
Parsippany, New Jersey, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

The Industry Account Manager is responsible for the development and implementation of sales strategies and plans to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining executive-level relationships at assigned accounts and growing customer spend with Rockwell Automation by clearly defining business value and aligning our capabilities to the customer's desired outcomes.

This position will be based in Massachusetts, New York, New Jersey or Connecticut and will report to Industry Sales Manager, Eco Industrial.

What you'll Do:

  • Owns the account strategy within assigned accounts and communicates to extended teams on an account-by-account basis.
  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model.
  • Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer's strategic initiatives.
  • Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal.
  • Understands the industry (applications, standards/regulations, drivers and trends), the customer's organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.
  • Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation's outcome-based selling methodology.
  • Proactively collaborates with the North America Regional Industry Managers.
  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer's decision process and presents solutions to the customer (value proposition).
  • Brings the right resources to the table to impact the customer's decision process and presents solutions to the customer.
  • Coordinates Rockwell Automation account team, senior management, and a technical engagement team (domain experts) to plan for and win identified opportunities.
  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
  • Supports customer/internal account reviews.
  • Sets and helps manage internal/external partner expectations.
  • Ensures thorough familiarity with company policies and procedures.

Basic Qualifications:

  • Bachelor's degree
  • Valid Driver's License
  • Must be willing and able to travel up to 40%
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

  • Minimum of 5 years' experience in outcome-based selling techniques
  • Minimum of 5 years software and industry experience
  • 5 years of account management experience with 6-8 years of selling into Infrastructure - WWW, LRT mass transit, Waste, Renewal energy.
  • Prior experience in technical sales, industrial distribution, manufacturing operations, systems integration or an engineering firm, or graduate of the Rockwell Automation Sales Training Program
  • Experience working with all levels of an industrial automation plant (customer) including VPs, plant engineers and OEM machine builders.

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor. For this role, the Total Target Compensation is from $139,440 - $174,300 of which 60% is base salary and 40% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience. This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

Rockwell Automation is an Equal Opportunity Employer including disability and veterans. If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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