Program Coordinator, ARD Operations

Department: Kellogg Alumni
Salary/Grade: NEX/12

Job Summary

The Kellogg School of Management at Northwestern University is proud of its global network of more than 72,000 alumni. With a network as broad as ours, we know how important it is to facilitate connections between and among our alumni in order to build a strong, engaged global community.As an elite global business school, the Kellogg Alumni Relations and Advancement team supports a breadth of opportunities for our alumni to connect with each other as well as the school, including social and professional networking, continued learning, career advice and more.

As a staff member on the Alumni Relations Analytics team, the Program Coordinator is responsible for providing critical operational support to the Alumni Relations and Operations teams. Responsibilities include supporting aspects of events, managing data reporting needs and entry into the data system, writing and proofreading support, processing checks received and creating the daily gift log, help with scheduling team meetings and logistics, and supporting the creation of new accounts for new gifts.

Specific Responsibilities:

Administration

• Manages the day to day data reporting needs; compiles and enters data into databases and systems.
• Coordinates team meetings including the schedule and logistics.
• Processes checks and prepares daily gift log.
• Processes new account creation for new gifts received.

Communication, Outreach & Recruitment

• Understands and uses coordinated, consistent marketing and brand messages in all communications.
• Assists with writing and proofreading of communications
• Participates in the annual giving end of calendar and end of fiscal year calling programs for outreach efforts.
• Creates and nurtures relationships with the annual giving, operations and alumni relations teams through effective communication.

Events

• Coordinates logistics related to alumni relations and annual giving programming including but not limited to creation of collateral, briefings, and bios of attendees to ensure a best-in-class event plan.
• Assists with contract negotiations as needed.
• Ensures event details including but not limited to tracking rsvp lists and providing updates to all interested parties on attendance.
• Assists with developing plans for events, including the Cvent registration creation, invitation creation, and event follow-up plans.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Strong knowledge of Microsoft Office Suite; familiarity with CATtracks and Tableau
• Agile at learning new software programs including NU specific and ability to troubleshoot technology
• Ability to manage team meetings, including invites, agendas, room reservation, and use of technology
• Ability to be flexible
• Ability to prioritize tasks and manage time effectively
• Detail-oriented with excellent writing and verbal communication
• Ability to manage multiple projects simultaneously

Preferred Qualifications: (Education and experience)

• 2-3 years program/project administration
• 2-3 years supporting multiple individuals in a dynamic, fast-paced environment
• Experience in higher education

Preferred Competencies: (Skills, knowledge, and abilities)

• Ability to think critically and make strategic recommendations
• Ability to determine efficiencies and make changes as required
• Ability to build relationships across the organization

Target hiring range for this position will be $58,000 - $60,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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