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REQUIREMENTS AND PREFERENCES
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The Broward County Board of County Commissioners is seeking qualified candidates for the position of Information Systems Manager in the Aviation Division - Information Technology Program Management section.
Benefits of Broward County Employment
High Deductible Health Plan - bi-weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2400 Annually
Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
Paid Parental Leave
This position will manage the Security Section of the Information Technology Division at the Broward County Aviation Department. The qualified candidate will be an innovative technical individual with the ability to lead projects, work with other teams and communicate effectively while fostering strong productive relationships and optimizing work processes. This management position is responsible for the implementation of security policy and best practice in the user environment utilizing technical systems for monitoring, scanning and remediation. This includes responding to and investigating security alerts and incidents, as well as interfacing with the Security Operations Center. Candidate should possess strong technical skills with a primary focus on supporting Cisco Systems in network operations and integrating airport operational systems -IT and OT- within a Cisco network framework. In addition, this role oversees the Change Control Process, IT Incident Response and Disaster Recovery/COOP and serves as the IT Security Vulnerability Remediation Liaison to other IT sections and 3rd party vendors.
Minimum Education and Experience Requirements:
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field. One year of relevant experience may be substituted for each year of required education.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years in planning, managing and implementing information system solutions or closely related experience including two (2) years supervisory experience.
Preferred Qualifications:
2+ years' experience with Establishing Information Technology Standards, Policies, and Procedures
2+ years' experience working with Security Incident and Event Management (SIEM) systems
2+ years' experience working with vulnerability scanning tools and remediation
2+ years' experience managing Airport-Specific IT Systems servicing Airlines & Tenants, such as common use, parking, security systems
Special Certifications and Licenses:
May require possession of or eligibility to obtain basic FCIC/NCIC (Florida/National Crime Information Center) certification depending upon area of assignment.
Possess and maintain a Florida Class E Driver's License based on area of assignment.
Project Management Certification
IT Security Certification (CompTIA A+, CISA, CISSP, GIAC, CISM)
ITIL Certification
Current Cisco Certification Certified Network certification at Associate Level at tracks R&S, Enterprise, Collaboration, Security or Data Center
Current Cisco Certified Network certification at Professional Level at tracks Enterprise, Collaboration, Security or Data Center
Additional Information:
All candidates must complete an extensive ten (10) year work history verification and criminal background check (please include the last 10 years of work history on application), including fingerprinting. Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).
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DUTIES AND RESPONSIBILITIES
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Establishes priorities, sets deadlines, and provides leadership in the development and maintenance of systems and in the resolution of operational issues with enterprise business applications, through coordination with technical staff, user agencies, and vendors.
Directs and participates in the design, development, and implementation of computer based and other systems; determines the feasibility of installing or converting work systems and processes for electronic data processing or other needs.
Assigns, coordinates, and supervises staff in operational maintenance and support activities and provides project management oversight and guidance to assigned staff; organizes diverse technical teams for upgrades, release planning, data migration, and other operational and project activities.
Researches technical issues and provides solutions; makes technological recommendations for improvements; evaluates office data processing needs and proposals and assesses project feasibility and requirements, including cost-benefit analysis.
Consults with the Division Director, management, and staff to assess the Division's computing needs and systems requirements; reviews and approves systems, designs, and program adequacy; directs the evaluation of new data processing technical developments in hardware, software and/or application development; researches new technologies, tools and trends and recommends equipment and program modifications deemed feasible.
Provides leadership to develop technology solutions for process improvement, efficiency and cost-savings.
Directs the professional development and training of staff; assigns staff to application development, operational maintenance and support activities, and monitors progress; performs administrative duties such as performance evaluations for subordinates, one-on-one progress meetings, team meetings, coaching, and mentoring technical staff.
Performs related work as assigned.
Additional Information:
Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).
All candidates must complete an extensive ten (10) year work history verification and
criminal background check (please include the last 10 years of work history on application), including fingerprinting
(NACES), or Association of International Credential Evaluators (AICE). All associated expenses incurred are the responsibility of the candidate. To access the NACES directory of current members, please visit www.naces.org/members. To access the AICE directory of endorsed members, please visit https://aice-eval.org/endorsed-members. Completed evaluations do not guarantee an offer of employment and are subject to approval by Broward County Human Resources.
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WORK ENVIRONMENT
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Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
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SPECIAL INFORMATION
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Competencies
Anticipates and adopts innovations in business-building digital and technology applications. Ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Steps up to address difficult issues, saying what needs to be said. Addresses tough organizational issues and disagreements in a direct manner; guides others on how to stand up for their beliefs in the face of adversity. Can push back and say "no" when needed.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.