Shift Manager - Cage

Responsibilities:

• Manages Cage Department during assigned shift. Staff, schedule, evaluate, train, develop and monitor team. Recommend wage increases, promotions, demotions, coach, and other employment actions for Team Members.
• Maintains accountability of all gaming chips, tickets, currency, coins patron checks, credit information, forms and records relating to the department.
• Performs cashiering and other clerical duties to relieve subordinates during peak work periods.
• Searches records to assist subordinates in locating and reconciling posting errors on customers' accounts and investigates cash variations.
• Withdraws monies from bank and keeps custody of operating funds or retains next day's operating funds from daily receipts.
• Allocates operating funds to cashiering stations.
• Totals and summarizes funds received, endorses checks, and prepares bank deposit slip.
• Manages work procedures, oversees work schedules, and expedites workflow.
• Issues written and oral instructions, assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Manages and reviews procedures to improve efficiency of subordinates.
• Must train and become proficient with ATM, Ticket Redemption and other automated cash unit operations and accountability.
• Maintains harmony among workers and resolves grievances.
• Addresses errors and complaints.
• May redeem guest's Sports Book Tickets while adhering to all company, gaming, and Title 31 regulatory requirements.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Salary $50,625 - $63,337

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.