Stewardship Officer, Donor Relations & Special Events

Penn State is currently seeking a Stewardship Officer to support the Office of Donor Relations and Special Events (DRSE). As a member of the Division of Development and Alumni Relations, you can play an integral role in Penn State's future and contribute to one of the most successful fundraising and alumni relations operations in the country.

Working closely with central Development offices, as well as other partners, this Stewardship Officer will:

• Lead group and one-on-one eSteward training sessions, including scheduling, registration, and recording attendance via Penn State's Learning Resource Network (LRN);

• Assess attendees' satisfaction and learning outcomes using Qualtrics;

• Maintain training resources on a SharePoint site;

• Manage the stewardship@psu.edu mailbox via ServiceNow including investigating and responding to tickets or appropriately assigning tickets to other stewardship team members for handling;

• Assist with awarding-related tasks such as monitoring and reviewing unit awarding plans;

• Articulate Penn State's needs, ambitions, and values, including diversity, equity, and inclusion, through excellent informal and formal communications;

• Collaborate with Central IT to provide feedback on system development, and assist with troubleshooting functionality issues and testing new functionality;

• Manage eSteward user access including maintenance of stewardship contacts lists and periodic audits of user access;

• Send stewardship communications via listserv and post announcements on the eSteward homepage;

• Manage database of Facilities and Academic Unit Naming Committee submissions;

• Review and complete stewardship information for guideline agreements in GuideLION;

• Assist in supporting the network of 40+ stewardship coordinators at the unit level including coordinating central stewardship office hours;

• Provide support for key stakeholder offices at Penn State impacted by donor stewardship efforts.

This position minimally requires a bachelor's degree or higher, or an equivalent combination of education and experience. The successful candidate will also have:

• Exemplary interpersonal and communication skills, both written and verbal;

• A dedication to and understanding of the skills required to build relationships with diverse communities;

• Demonstrated commitment to diversity, equity, and inclusion;

• A proven ability to self-motivate and work both independently and as part of a team;

• A commitment to professional development, learning, and being mentored;

• Proficiency in the MS Office suite;

• Special consideration will be given to candidates with training experience as well as working knowledge of eSteward, GuideLION, Qualtrics, and/or AWA.

For full consideration, applicants must include a cover letter and resume with their application.

DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

Penn State's Division of Development and Alumni Relations

If you believe in the power of higher education-and philanthropy-to shape the public good, you'll excel right here in Penn State's Division of Development and Alumni Relations (DDAR). Our organization includes more than 500 professionals engaging a community of more than 700,000 alumni who believe in the power of giving back. Across our interdisciplinary teams of fundraisers, alumni relations professionals, communicators, event planners, financial experts, and more, there is a place for you to make a difference in the lives of students and faculty while taking your own career to new heights. Learn more about us at raise.psu.edu and explore the success of our most recent campaign at greaterpennstate.psu.edu.

Building a Career and a Life at Penn State

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belongingthat supports both broad and specific equity initiatives, leverages theeducational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of thecommunity thrive. We value belonging as a core strength and anessential element of the university's teaching, research, and servicemission.