Engineer, Systems Engineering

Job Purpose

At ICE, we never rest. We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.

The Platform Engineer is responsible for maintaining the core Windows infrastructure and tooling. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Platform Engineer performs root cause analysis of problems, selects, develops, and implements automations tools and actively participates in deep technical discussions.

Responsibilities

• Assist in the design, planning, and implementation of Windows server solutions
• Build and maintain automation scripts in PowerShell
• Assist in maintaining and improving our Windows build infrastructure
• Assist in creating and deploying packages using Chocolatey
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• Degree in engineering discipline or equivalent experience in Systems Engineering
• 3+ years of experience Windows Server, 2012 - 2022
• 3+ years of experience with Active Directory and DNS
• 2+ years of experience with PowerShell
• 1+ years of experience with WSUS
• Build automation and configuration management
• Horizontal and vertical scaling for performance and high availability
• Skilled in analytics and problem solving
• Ability to work in a service-oriented team environment
• Active understanding of Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Preferred

• 2+ years of experience with Citrix
• 1+ year of experience with Azure
• 1+ year of experience with Chocolatey
• Basic understanding of application and server virtualization

Schedule

This role offers work from home flexibility of up to 1 day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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