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Sr. Director, Digital Quality Solutions

GlaxoSmithKline
United States, Pennsylvania, Philadelphia
5 Crescent Drive (Show on map)
Mar 17, 2025
Site Name: UK - London - New Oxford Street, USA - Pennsylvania - Philadelphia
Posted Date: Mar 16 2025
Senior Director, Digital Quality Solutions The role can be done from any location in the world that is close to a GSK location The posting period will end on the 6th of April in 2025 Job purpose:

This role will act as the Global Leader for defining and delivering the Quality strategy and roadmap for Digital and Analytics, development & deployment of solutions, and ensuring a sustainable operating model and process is in place to effectively maintain, sustain and continuously improve deployed solutions. This role will drive Digital transformation within the Quality Function, in line with GSK's ambition of quality as a competitive advantage.

Key responsibilities include, but are not limited to the following:
  • Accountable for defining and delivering the Quality strategy for Digital and Analytics. Manages stakeholder network to ensure alignment and connectivity across key functions and alignment to Functional strategies
  • Ensures effective ownership of digital and analytics global business process:
    • Develop and manage digital intake process, roadmap and portfolio prioritization with value realization tracking. Work across Quality teams / processes to identify business cases for automation, artificial intelligence, digital adoption tools, etc.
    • Develop, maintain/sustain and continuously improve the process for Digital solution development and business as usual (BAU) for Quality
    • Drive the digital governance model in coordination with the overall Quality Systems & Data operating model and develop connections across GSC (e.g. Smart Manufacturing) and Enterprise teams & systems
    • Benchmark across industry to identify best in class processes and solutions
    • Act as SME for key digital regulations (new and changing) to ensure rapid adoption of new requirements in the evolving regulation/standard space
    • Lead digital communications for Quality
    • Improves digital acumen across Quality through the development of training and communications
    • Works with Quality teams to ensure appropriate roles and responsibilities are defined and embedded across the organization
  • Drive deployment of new or enhanced digital and analytics solutions:
    • Partner with Business and Technology counterparts to conduct evaluations of new technologies, identify opportunities and develop/implement business case to realize benefits of new technologies across GSK
    • Deploy core digital Quality capabilities to enable automation and informed decision making
  • Assure appropriate data management for the Quality Domain
    • Support multi-cloud data environment ingestion and development and management of Common Quality Data Model (CQDM)
    • Oversight of Quality data domain to ensure curation and accessibility of data sets per Quality requirements
    • Work with Global Business Process Owners to ensure appropriate curation of data to support digital and analytics
    • Ensure connectivity between Master Data Management, SAP/S4HANA, and other key functional or enterprise data-related initiatives
  • Maintain Digital and Analytics Operations
    • Create and maintain model for BAU support through lifecycle management of solutions
    • Establish and drive a roadmap to deliver standardized reporting capabilities as an enabler of business performance management
    • Govern, maintain/sustain reporting tools and drive continuous improvement; Manage processes for break/fix and enhancement requests for Tech
    • Drive organizational change management (standardized usage) and provide support to user community
Basic Qualifications:

We are looking for professionals with the required skills to achieve our goals:

  • BA/BS degree in biological sciences, chemistry, pharmacy, data science/analytics or related scientific discipline
  • 15+ years' experience working in regulated environment driving significant change initiative projects
  • The candidate will have experience working in a Quality role and have demonstrated successful development and deployment of digital solutions (GenAI, ML, NLP, etc., solutions)
  • Examples of delivery must include clear demonstration of value realization
  • Proven track record with respect to Leadership, stakeholder management, Innovation, Continuous Improvement, Decision Making, Problem Solving and an ability to translate business requirements to deliver solutions that drive value
  • Strong experience in technical, IT or engineering role. Experience working in agile teams that drive innovation and blue skies thinking. Ability to work across an enterprise to influence business outcomes as quickly as possible

*LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

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