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Field Support Technician

Spectraforce Technologies
United States, Colorado, Denver
May 23, 2025
Title: Field Support Technician

Location: Denver, CO 80202


Duration: 4-6 months (Potential to convert)

Top Must have Skills:

  • Level I - II desktop support
  • Excellent communication - Ability to communicate and collaborate with broad audiences
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to comprehend, analyze, and interpret situations.
  • Ability to solve problems involving several options.


Job Description:

Resource's typical working day:

  • This role will work with senior managers and executive sponsors to initiate and lead data management projects and programs supporting strategic business in Global Workplace Solutions (GWS).
  • This is predominantly mobilizing new client accounts and expansion/transformation of existing accounts.
  • This individual will collaborate with a cross-functional team of subject matter expert (SMEs) resources charged with establishing operational capability for service delivery teams.


  • The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of data for client outsourcing programs.

    Provides level I & II end-user support for software and hardware issues.
  • Oversees the daily operations of the local area network.
  • Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
  • Troubleshoots Desktop Virus and malware issues
  • Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
  • Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
  • Provides recommendations of program changes to correct software problems.
  • May provide informal assistance such as technical guidance and/or training to coworkers.
  • May coordinate work and assign tasks.



Years of Experience needed: 2-3 years

Level of Education: H.S. diploma with experience

Systems/Software proficiencies: Microsoft Windows/365 Suite, Remote troubleshooting

Certifications/Licenses: none required, any applicable certifications are a plus

Top Nice to have Skills: Project experience dealing with Office moves/adds/changes

Interview Process:

  • 1st interview - Technical Interview (Teams)
  • 2nd interview - Culture Interview (Teams)
  • 3rd Interview - On- Site Office tour

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