Service Dispatcher

PT Holdings LLC
life insurance, vision insurance, paid time off, short term disability, 401(k), retirement plan
United States, California, South San Francisco
360 Littlefield Avenue (Show on map)
Mar 19, 2025
Description Position at P&D Appliance Commercial Parts and Service Service Dispatcher Please note: This is a full-time, in person position located at our South San Francisco office - 360 Littlefield Ave, South San Francisco, CA 94080 Hours are Mon-Fri 7:30AM-4PM Pay: $25.00-$28.00 Full Time Overview Industrial Electric is looking for a Service Coordinator - Dispatcher to join our team in South San Francisco, CA. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job, and individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate P&D Appliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.