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Manager, Procurement/Vendor Operations

Federal Home Loan Bank Pittsburgh
United States, Pennsylvania, Pittsburgh
301 Grant Street (Show on map)
Jun 11, 2025

Position Summary

The Manager, Procurement/Vendor Management will design, manage and execute the Bankwide procurement process for purchasing products or services. This individual will collaborate with departments on specific tasks related to vendor selection, onboarding, management, reporting and policies and procedures. They will innovate, apply best practices, and provide leadership that matures the procurement process while also supervising a Procurement Analyst.

The Manager, Procurement/Vendor Management will design, manage and execute the bank-wide procurement strategy for purchasing all Bank products and services and mitigate key risks. This individual will collaborate with Bank leadership on critical tasks and risks related to vendor selection, contract negotiations and reviews, onboarding, management, reporting and policies and procedures. They will Innovate by applying industry best practices and provide leadership that matures the procurement process and drives efficiency and implement and provide ongoing oversight of end-to-end vendor/procurement process, vendor service level agreements and internal KPIs. This individual will partner with Audit, Enterprise Risk Management, Legal and Operations leadership to ensure appropriate first line controls are implemented and effective while also supervising a Procurement Analyst that will perform vendor management and support functions.

Primary Success Factors

  • Establishes and manages centralized Bank-wide procurement processes

  • Along with Business line Vendor Owners, employee will be responsible to help ensure compliance with related policies, procedures, regulations, and laws

  • Researches best practices, innovates to mature the procurement process, and implements new solutions to improve Bank processes and mitigate risk

  • Remains current with the latest vendor issues by participating in industry events and the Bank's Vendor Watchlist Committee and assists in identification of risks to be addressed by Bank Subject Matter Experts (e.g. use of AI, risks of cloud vendors, identifying ESG issues)

  • Supports the vendor search process while considering supplier diversity

  • Manages contract administration processes including vendor selection, RFP/RFQ leadership, contract maintenance, management committee reporting, ensures proper documentation is completed and properly retained

  • Partners with Vendor Owners and Enterprise Risk Management to understand, assess, and document the potential risks of new and renewing vendors (data transmissions, use of artificial intelligence, location of data, 4th party risk, and more)

  • Negotiate contracts along with vendor contract owners and legal counsel

  • Develop effective FHLBank System relationships to collaborate on vendor landscape, procurement knowledge and vendor performance

  • Manages Bankwide contract renewal process and assists vendor owners with necessary documentation

  • Annually reviews vendors and vendor performance

  • With business owners, leads the development of internal service level agreements and Key Performance Indicators with escalation clauses; create reporting and dashboards to manage execution against SLAs/KPIs and monitors any related vendor action plans. Provides status to executive leadership and other key partner groups (Operations, Technology, Audit, ERMG, etc.)

  • Works with vendor owners to identify/understand subcontractor (fourth party) utilization

  • Creates and conducts training and awareness activities to educate managers and employees about the Bank's procurement policies and procedures

  • Hiring, supervision and development of direct report. Define job duties and processes for analyst and implement appropriate controls, oversight, and management routines for new role.

Required Experience

  • Five or more years of experience in purchasing/procurement, vendor risk management or client relationship management, preferably within banking or the broader financial services industry

  • Minimum of one year managing employees or indirectly managing operational staff

  • Experience with developing and maturing complex procurement/vendor/client processes a plus

  • Tableau experience a plus

  • Significant knowledge of standard customs, processes, and internal controls related to the procurement and vendor/client management function

  • Ability to manage RFI/RFX and other key procurement functions and negotiate on behalf of the Bank

  • Ability to understand, interpret, and negotiate complex legal contracts and service agreements. Experience with Technology-related contracts is preferred.

  • Ability to create, analyze, interpret and communicate policies and procedures while ensuring regulatory compliance

  • Excellent verbal and written communication and presentation skills

  • Strong analytical, critical thinking and problem-solving skills

  • Ability to utilize PC-based software programs, including the creation of spreadsheets, reports, and presentations

  • Experience leading and transforming processes and implementing best practices

  • Demonstrated ability to manage complex technology, risk and operational concerns effectively across a matrixed organization within stringent timelines

  • Ability to manage competing priorities and concurrent initiatives effectively

  • Experience leading complex projects, preferred

  • Advanced stakeholder management and advanced collaboration skills

It is the policy of the Federal Home Loan Bank of Pittsburgh to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, religion, color, sex, national origin, age, disability status, genetic information, veteran's status, ancestry, sexual orientation or status as a parent as defined by applicable law. It is the Bank's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

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