Executive Lounge Attendant - Part Time

Description

POSITION PURPOSE:

To manage the club lounge according to Hilton brand standards by providing detailed customer service to Hilton Honors guests. This includes necessary set-up, upkeep, break down, and cleaning functions of the club lounge.

ESSENTIAL FUNCTIONS:

* Sets up club lounge with tables, chairs, china, silverware, and other service equipment; and breaks down club lounge according to contract and supervisor's instructions.

* Services of food and beverages according to standards and event orders.

* Handles guest requests or gets assistance from supervisor or manager.

* Keeps accurate counts on number of covers or guests utilizing the Club Lounge throughout the service

* Communicates frequently with supervisors as to the progress of the day's work.

* Maintains cleanliness of club lounge, public areas, pantry and storage areas.

* Maintains inventory of necessary supplies.

* Maintains Hilton's high standards of quality and service.

* Performs other duties and assists in other hotel areas as assigned.

POSITION REQUIREMENTS:

* Ability to read and comprehend English in order to receive instructions from managers and guests.

* Ability to respond quickly and accurately to guest requests.

* Ability to handle multiple tasks quickly and efficiently.

* Ability to lift 50 lbs. with reasonable accommodation.

* Prior hospitality or food and beverage experience preferred.

BENEFITS:

* Medical, dental, vision and life insurance offered for eligible full time associates following 30 days of employment

* 401K available for eligible associates following 90 days of employment

* Paid vacation time for eligible associates following 1 year of employment

* Free meal per shift

* Free employee parking when available

* Discounts at Hilton Worldwide hotels and Marcus Hotels & Resorts

* Discounted movie tickets

* Ability to transfer within the company

* Hilton branded training

* We are dedicated to the advancement, training and education of our associates and support promotion from within Marcus Corporation

* We are an equal opportunity action and drug free work place

* This organization participates in E-Verify.