Installation Coordinator, Residential HVAC

Standard Heating & Air Conditioning
$23.00 / hr
parental leave, paid time off, paid holidays, retirement plan
United States, Minnesota, Minneapolis
130 Plymouth Ave N (Show on map)
Mar 28, 2025
Join our team as an Installation Coordinator! This vital position is perfect for an office professional who excels in delivering top-notch customer service, both internally and externally. As the primary point of contact for coordinating the installation of in-home HVAC systems, you will play a key role in ensuring smooth and successful operations. We offer comprehensive training, competitive pay, eight paid holidays, paid time off and parental leave, free parking, a robust benefits package to include health insurance, and an exceptional retirement plan with company match. Essential Duties and Responsibilities: Coordinate and schedule HVAC installations by collaborating with customers, technicians, vendors, and subcontractors. Review sales and work orders for accuracy and completion. Process utility rebates. Address and elevate customer concerns as needed. Manage incoming calls from customers, installers, sales representatives, and others. Maintain and update customer records. Process payments efficiently. Coordinate orders for special equipment. Other duties as assigned. Work hours: M-F, first shift with rotating Saturday mornings. What We're Looking For: A person with high personal integrity and passion for serving others. High school diploma/GED required. Minimum of 2 years of customer service-related experience. Excellent verbal and written communication skills. Dependable, patient, and compassionate with a strong work ethic. Highly organized and initiative-taking. Proficiency with Word, Excel, Outlook, and general data entry. Multi-lingual skills are a plus, but not required. About us: Standard Heating has proudly served the Twin Cities community for over 95 years! Our small business environment and open-door policy create a dynamic and engaging work environment. We value enthusiasm, a customer-centric approach, and a desire to learn and grow. If this sounds like the perfect fit for you, we encourage you to apply today!