New

Lead Server

University of Wisconsin Madison
$18.75 HOURLY
life insurance, paid time off, sick time
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Apr 03, 2025
Job Summary: This position will function as a lead food and beverage server in the Fluno Center dining room, Break Station on UW Madison campus. Job duties include taking customer's orders, delivering orders, utilizing POS system, set up, service and clean-up of high end catered events. A successful person in this role will: * Be organized. * Enjoy working with, training, and directing student employees. * Enjoy people and providing excellent customer service. This position comes with a pension plan, sick leave, plenty of vacation time, opportunities for professional development and advancement, and a workplace in which coworkers appreciate and support each other. It is all here at the Wisconsin Union. If this sounds like a good opportunity for you - please apply! Responsibilities: Performs customer service and related activities in campus catering operations following established procedures and best practices to assure high quality catering services. 60% Leads service for retail venues and catered events 10% Cleans, inspects, and maintains kitchen equipment and work areas 10% Adheres to federal, state, campus, and local food safety regulations, policies, and procedures 20% Trains and guides service staff. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Preferred H.S. Diploma Qualifications: -Previous restaurant/catering experience preferred - any supervisory, or previous lead position experience is preferred, but not required -Previous customer service experience is required (Minimum 6 months) -Previous experience with POS systems a plus License/Certification: Preferred ServSafe Certification Work Schedule: Standard Schedule: 6:30am- 2:30pm and days will vary. Schedule may vary schedule based on business needs. Work Type: Full Time: 100% It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $18.75 HOURLY Depending on Qualifications The hourly wage of $18.75 is the anticipated starting wage for any candidate hired for this position. This is a full-time appointment. This position offers a comprehensive benefits package, including generous paid time off (with up to 5 weeks paid vacation per year), competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf. Additional Information: The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars. How to Apply: To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications. Contact: Ben Clark ben.clark@wisc.edu 608-262-1847 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Retail/Catering Lead(DS014) Department(s): A96-WISCONSIN UNION/CONFCTRS/FLUNO FOOD & BEV Employment Class: University Staff-Ongoing Job Number: 313505-CP The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.