Quality Engineer, Senior

As a Senior Quality Engineer within PPG Aerospace, you will resolve customer issues by leading a cross-functional technical team to determine containment, root cause and corrective actions. You will determine gaps in process activities or product design to improve product performance. This is an onsite position at our Sylmar, CA. facility. You will report to the Site Quality Manager.

Key Responsibilities

• Evaluate results and trends of product performance to customer standards

• Produce and maintain quality KPIs to drive product and process improvements

• Work with MSS customers to understand the customer's complaints and provide regular status updates.

• Promote team to achieve quality goals, customer complaint cycle time targets and deliver high quality 8D reports

• Further high quality into product design, manufacturing and sustaining using best practices such as Lessons Learned, Risk Assessment, DOE, DFT, DFM, etc.

• Support customer audits to evaluate the effectiveness of the quality management system

• Support Design Owners, Subject Matter Experts, and Process Improvement experts in driving process improvements to meet customer requirements

• Develop and improve processes using LEAN/Six Sigma principles

• Follow-up progress of Customer Quality Notifications from creation to closure

Qualifications

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