Senior Director, Business Performance

Mannington Mills, Inc. is a fifth-generation family-owned business with values that include: CARE, DO THE RIGHT THING, WORK HARD/PLAY HARD, and CONTROL OUR OWN DESTINY. We set ourselves apart from the rest of the industry with a deep commitment and care for our people and our customers.

Our Mission is - To Be the Best People to Do Business Within the Flooring Industry. One of the world's leading manufacturers of fine flooring, Mannington Mills, Inc., based in Salem, New Jersey (USA) is engaged in the manufacturing and marketing of residential and commercial sheet vinyl, luxury vinyl, laminate and hardwood floors, as well as commercial carpet and rubber under the Mannington Residential, Mannington Commercial, Amtico and Burke brands.

Mannington Commercial designs and manufactures flooring solutions for every space and every need, to support the highest quality experience in the spaces that matter to you and the people who use them. We design solutions for Education, Healthcare, Hospitality, Retail and the Workplace.

POSITION SUMMARY

We are seeking a high-performance Sales Performance/Operations Project Transformation Leader to step into a newly created role. This role is pivotal in driving strategic transformation initiatives within our sales operations, ensuring alignment with our business and performance objectives and enhancing overall efficiency and effectiveness.

The Senior Director, Business Performance will drive unified sales performance and operations processes, actions, and priorities to ensure the sales process is scalable, straightforward, and efficient. The SDBP will report to the SVP of Sales and work closely with the SVP of Commercial Product on strategic projects to meet sales goals, secure new business, and grow the customer base. This role involves leading and mentoring the Sales Operations and Sales Training team identifying new business opportunities, directing the ProSolutions efforts and building lasting customer relationships with various Partners.

DUTIES AND RESPONSIBILITIES

The Senior Director of Business Performance is primarily responsible for developing and executing strategies to expand the company's market reach, increase revenue, and identify new business opportunities by identifying potential partnerships, analyzing market trends, and leading cross-functional teams to achieve strategic goals. Additionally, the SDSP will be responsible for creating a worldclass Sales Operations team to support the organization with relevant and meaningful data and analytics to assist the company in making ongoing strategic decisions.

Specifically, the Senior Director of Business Performance will be responsible for leading:

• Sales Operations and Training
• ProSolutions (Turnkey)
• Sundry Business Development
• OEM Business Development
• Dealer Channel Development
• Rubber Distribution Sales

Key Skills Needed:

• Strategic Planning:

Creating and implementing long-term business development and sales training strategies aligned with company objectives, including market expansion and new product launches.

• Market Analysis:

Deep understanding of the industry, competitor landscape, and customer needs, experience identifying new market opportunities and understanding industry trends to inform business decisions.

• Partnership Development:

Building and maintaining relationships with key partners, potential clients, and strategic alliances to secure new business deals.

• Financial Acumen:

Understanding financial metrics and assessing the profitability of potential business ventures.

• Sales Process Optimization:

Identifying areas for improvement in the sales process and implementing changes to streamline operations.

• Team Management:

Overseeing Sales Operations and training, CSM's, Pro Solutions team, providing guidance, coaching, and performance evaluations.

• Cross-Functional Collaboration:

Working closely with marketing, sales, product development, and other departments to align business development initiatives with overall company strategy.

• Industry Representation:

Attending industry conferences, networking events, and thought leadership forums to stay updated on market trends and build brand awareness.

• Business Acumen & Technology Skills:
• Analytical Skills and Data Interpretation Abilities
• Proficiency with CRM systems and sales technology

• Interpersonal Skills:
• Focuses on resolving conflict. Maintain confidentialities. Listens and cares. Keeps emotions under control; Remains open to others' ideas and tries new things.
• Excellent communication and presentation skills
• Ethics - Treats people with respect; Keeps commitments; Inspire the trust of others; Works with integrity and ethically; Upholds organizational values.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Education / Experience - Bachelor's degree from a four-year college or university with an MBA preferred. Minimum five years' experience in a sales leadership role.

This position is based in Calhoun, Georgia. This position requires travel, up to 25%. Most travel is outside of the local area and overnight.

As an equal opportunity employer, Mannington Mills provides equal hiring, training, compensation, promotion, transfer, layoff and recall opportunities and benefits to all individuals, without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, physical or mental disability that does not prohibit performance of essential functions with or without reasonable accommodation, status as a qualified disabled veteran, veterans of the Vietnam era or any other category protected by federal, state or local law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Physical Demands /Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate is regularly required to talk or hear. The associate is frequently required to sit. The associate is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Mission Statement: As a Mannington Associate, I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business within the flooring industry and follow the company values of Care, Do The Right Thing, Work Hard/Play Hard and Control Your Own Destiny.