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EUC AV Technician

Genesis10
life insurance, 401(k)
Apr 02, 2025
Genesis10 is currently looking for a EUC AV Technician for a 1 year contract project for a client in Richfield, MN. Onsite role.

Summary:

The role of Corporate Campus AV Technician will be responsible for the setup, maintenance, and support of all audio-visuals (AV) equipment across our corporate campus. Role supports all technical functions to ensure seamless AV support in meeting rooms and other collaborative spaces, which include support of PCs, installation and configuration of TVs and peripherals, support of conferencing tools like Microsoft Teams Rooms and other related software, and location cabling and connectivity.

Key Responsibilities:


  • Install, troubleshoot, and provide technical support for all AV-related issues, including video conferencing, speakers, microphones, and display systems.
  • Collaborate with the Facilities and IT teams for the seamless integration of AV technology in meeting rooms, conference areas, and event spaces.
  • Configure Microsoft Teams Rooms setups, ensuring optimal performance for virtual meetings and presentations.
  • Assist end-users with setting up and troubleshooting Microsoft Teams meetings, including joining, screen sharing, and microphone/speaker issues.
  • Provide intermediate technical support for PCs, including troubleshooting hardware/software issues, operating system support, and ensuring AV peripherals (such as webcams, microphones, etc.) are correctly recognized by the system.
  • Maintain documentation for all AV equipment, installations, configurations, and troubleshooting procedures.
  • Regularly inspect AV equipment to ensure it is in good working condition and perform necessary maintenance or upgrades.
  • Recommend upgrades and improvements to existing AV systems for enhanced performance and employee experience.
  • Track inventory of AV equipment and ensure timely maintenance or replacements.



Basic Requirements:

  • Direct experience with audio-visual hardware, including TVs, projectors, speakers, microphones, touch panels, and cameras.
  • Able to physically mount TVs on walls and run wires.
  • Ability to configure and troubleshoot Microsoft Teams and Teams Rooms technology.
  • Intermediate-level knowledge of PC hardware/software and Windows/Mac operating systems.
  • Strong critical thinking skills and ability to troubleshoot technical issues quickly and effectively.
  • Strong communication and interpersonal skills with the ability to work with employees at all levels, including Executive Leadership.
  • Excellent customer service mindset.
  • Ability to manage multiple tasks simultaneously and prioritize effectively.
  • Ability to work full-time, on-site at the Best Buy corporate campus.
  • Occasional evening or weekend work may be required for installations or urgent support requests.


Preferred Qualifications

  • 2+ years proven experience in AV support or a related field.
  • Certifications in AV technologies or Microsoft Teams Rooms (e.g., CTS - Certified Technology Specialist).
  • Microsoft Certified: Teams Administrator Associate or related certifications.
  • Bachelor's degree in information technology, AV Technology, or a related field.



Compensation:

Hourly pay rate: up to $20/hr W2

We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF and Illinois)

Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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