ServiceNow Subject Matter Expert (SME) with Security and Incident Management Experience

Requisition Number: 100468

ServiceNow Subject Matter Expert (SME) with Security and Incident Management Experience

Location:

1. You will have the flexibility to work fully remote in the US. (supporting PST hours, 8am-5pm PST (M-F))

Compensation: $90 - $110/hr W2

Duration: 6-month contract

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20on Fortune's World'sBest Workplaces list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight, a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

What to Expect

We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

We are seeking a highly skilled and experienced ServiceNow Subject Matter Expert (SME) with Security and Incident Management experience to join our team. The ideal candidate will be responsible for providing technical expertise in ServiceNow, with a focus on Security Operations and Incident Management. You should be able to provide guidance on best practices, design and implement solutions, and troubleshoot issues related to ServiceNow Security Operations and Incident Management. The role will also include responsibilities of a Security Analyst.

Along the way you will get to:

• Provide technical expertise in ServiceNow, with a focus on Security Operations and Incident Management
• Design and implement solutions related to ServiceNow Security Operations and Incident Management
• Provide guidance on best practices related to ServiceNow Security Operations and Incident Management
• Troubleshoot issues related to ServiceNow Security Operations and Incident Management
• Work with other teams to ensure ServiceNow Security Operations and Incident Management are integrated with other systems and processes
• Develop and maintain documentation related to ServiceNow Security Operations and Incident Management
• Provide technical guidance and support to other team members as needed
• Stay up to date with the latest ServiceNow technologies and best practices
• Analyze incoming incidents and events, both from Help Desk and security platforms, to provide objective advice and actionable next steps
• Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Culture and Engagement Intern at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

We are looking for:

• 5+ years of experience in ServiceNow, with a focus on Security Operations and Incident Management
• Strong understanding of ServiceNow Security Operations and Incident Management best practices and design principles
• Experience with ServiceNow integrations and workflows
• Experience with ServiceNow Security Incident Response, Vulnerability Response, and Threat Intelligence
• 2+ years of experience in Information Security and/or Information Technology
• Basic knowledge of Cybersecurity standard frameworks, controls, technology, and solutions
• Understanding of patch management
• Knowledge of firewalls, antivirus, and IDPS concepts

What you can expect

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.