|
Job Description: At Enovis we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Revenue Cycle Management team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Patient Care Service (PCS) Representative Reports To: Manager, RCM Operations Location: Lewisville, Texas Dallas Headquarters Business Unit Description: Revenue Cycle Management Job Title/High Level Position Summary: Patient Care Service (PCS) Representatives seek benefit coverage for patients from insurance groups with the responsibility of timely and compliant order entry, benefit verification and prompt follow up. This position works collaboratively with cross-functional internal and external teams to obtain necessary documentation required to obtain insurance authorizations. Key Responsibilities:
Answers inbound and outbound calls, research, and identifies insurance to ensure compliant/proper account resolution. Verifies insurance eligibility and follows coordination of benefits guidelines. Determines revenue amounts based on allowable, benefits, unit price, payer guidelines, copayment, and contract pricing. Pursues supporting documentation from Sales Team to ensure all required documents are received prior to invoicing. Works to resolve submission issues which can include obtaining the appropriate Medical Record documentation or validation of coding. Appropriately challenges insurance companies by communicating information on Medical Necessity and negotiating coverage and pricing for the purchase of Enovis products that meet all applicable payor guidelines. Communicates with Management and Payor Development regarding payer trends. Maintains professional and technical knowledge by staying current on relevant products (both of Enovis and its competitors), reviewing clinical publications/studies, and establishing personal networks. Demonstrates commitment to the Compliance & Ethics Program, the Enovis Code of Conduct, the Enovis Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies, and procedures. Other duties as assigned.
Minimum Basic Qualifications:
High School Diploma or GED required. Minimum of 3 years of experience with compliant patient billing, customer service, claims processing or related experience in a health care environment required. Knowledge of ICD-10 coding, medical terminology, third party billing and collections, and managed care requirements required. Proficiency in Microsoft Office applications required. Strong attention to detail and passion for patient care and doing the right thing when decisions need to be made. Must have full understanding of customer service and compliant insurance follow-up processes (i.e., Billing, Collections, Managed Care, Medicare, Medicaid, and Commercial payor practices). Experience responding to patient and insurance inquiries preferred. Experience using DataWorks, Computers Unlimited TIMS, or similar case management software strongly preferred.
Travel Requirements:
Desired Characteristics:
Exhibit a strong desire for technical knowledge, skills, and judgment to effectively serve customers and achieve goals. Demonstrates excellent attention to detail. Communicates effectively at all levels of an organization.
"Creating better together". It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the "why" behind our purpose, values and behaviors: Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package that includes:
Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more. EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. Join us in creating better together. ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.For more information about Enovis, please visit www.enovis.com. EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
|
DJO Global
medical insurance, dental insurance, vision insurance, sick time, 401(k)
Apr 03, 2025