Complex Director of Revenue Management

Crescent Hotels & Resorts invites you to embark on an exciting journey as the Complex Director of Revenue Management for the spectacular Remi Hotel, a new build Autograph Collection & the Aloft Scottsdale. The Remi hotel is nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It's five food and beverage outlets range from a 1940's inspired cafe on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco. The Aloft Scottsdale is a modern hotel located in the heart of Scottsdale, Arizona, offering 126 guest rooms, including 9 suites. The hotel features contemporary design elements and is situated just 10 miles from Phoenix Sky Harbor International Airport.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

WE ARE COMMITTED TO PROVIDING YOU WITH:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Develop and recommend strategies to maximize revenue generation and exceed goals including but limited to room product, segmentation mix and pricing
• Implement, quantify, and revise strategies
• Compile data, analyze trends, and develop accurate weekly / period forecasts by expected deadlines
• Communicate to all departments to ensure appropriate staffing levels
• Meet with other EC team members to validate forecast and develop plans to improve performance
• Manage reservations, inventory, property management, and revenue management systems
• Create and oversee transient rate plans
• Build and maintain group blocks
• Conduct weekly strategy meetings to ensure all implemented tactics are achieving desired effect
• Monitor pace and pickup
• Adjust pricing across segments, products, and channels
• Manage yielding of discount segments
• Provide analysis for weekly and monthly communication to owners on topics related to forecast, STR performance, and revenue strategies
• Assist in developing and inputting annual budget and marketing plans
• Contribute in meeting/exceeding the overall hotel goals
• Manage property content across all channels
• Coordinate with Digital Strategy team to best showcase room products and promotions
• Collaborate with Director of Sales in the validation of optimal business mix between Group, Transient, and Contract
• Provide stay pattern, displacement analysis, and pricing recommendations for group and negotiated rates
• Work with Sales team to establish and update Group MARs and ceilings
• Conduct weekly Group Pickup and Wash meetings
• Advise policies and set procedures for additional tasks that cross disciplines between Revenue Management, Sales, Digital Strategy, Operations, and Finance

REQUIRED SKILLS/ABILITIES:

• 5+ years hotel revenue management experience required
• Previous hotel multi-property experience strongly preferred
• Must live in market, preferred knowledge of the entertainment district in Scottsdale a plus
• MUST have in depth knowledge all Marriott Systems
• Must have knowledge of Lightspeed
• Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management
• Proficient in Microsoft Office Suite
• Proficient at statistical and competitive analysis
• Positive, self-starting attitude
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills
• Professional appearance and adherence to dress code standards
• Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals
• Ability to work well under deadline pressure, develop and deliver effective presentations and adapt to a constantly changing market