Finance Operational Support Systems Analyst

• Works directly with Accounts Payable Supervisor and staff on all EDI (Electronic Data Interchange) and Custom Interface invoice transactions.
• Monitors and analyzes transaction flows within EDI and Custom Interface processes
• Troubleshoot EDI and Custom Interface errors using all forms of documents and communication methods to resolve
• Perform completeness testing on all payable transactions. Resolve all unknown and incorrect items. Provide appropriate notifications
• Develop and manage EDI and Custom Interface documents, diagrams, process flowcharts, and training material as needed
• Determines relevant statistical data to measure, and gathers and reports on metrics to evaluate the outcomes
• Utilize ad hoc reporting (e.g. from PeopleSoft, Excel, etc.) to communicate metric results
• Manage invoice processing in accordance with hospital policy, procedures, IRS and state guidelines
• Contact customer directly for information regarding EDI and Custom Interface specs and any special requirements as well as coordinate testing as needed
• Regularly communicates to external and internal customers. Provides high quality customer service to all external customers and at all levels of internal customers
• Establishes, maintains, coordinates, and communicates to staff of regular training on procedures and policy enforcement to enhance our current customer service and quality of delivered product

• Graduation from an accredited college with a major in accounting, business administration with emphasis in accounting, or other specialty area related to the duties of the position
• Professional experience in accounts payable, supply chain, or other position-related specialty field may be substituted for the college education on a year-for-year basis

-OR-

• An approved equivalent combination of education and experience

• Ability to show mastery of Excel
• Demonstrated understanding and practical knowledge of ERP systems and interfaces
• Strong customer service and communication skills; proficient in conversational and written English.
• Excellent organizational skills necessary to multi-task.
• Demonstrated familiarity with internal control principles and/or SarbanesOxley in a healthcare setting.
• Skilled in assisting and mentoring individuals within the department

• Five plus years' experience in accounts payable or supply chain processing and management
• Previous experience in customer service experience or similar work experience
• Previous training experience, including designing training materials
• Proficient in PeopleSoft ERP system AP module