Program Manager, Consumer Product Operations Team - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The experience in healthcarecan becomplicatedandhard to navigate,making what can already bea challenging timethatmuchharder for a consumer.This role as Program Manageris responsible forusing product and program management best practices to support business needs across varying customer experiences.

The Program Manager willbe an integral part of the Program Management Office as well as support the larger Consumer Product Office organization of UHC. The role involvespartnering witha cross-functional team throughout the process - starting with insights and problem identification then continuing through to implementation and measurementto develop high-value, modern,intuitive,and easy to use experiences.The individual in this role will be expected touseproduct and agile methodologies to transform healthcare experiences at speed and scale.As an integral part of the team, you will be at the intersection of supporting all key business partners while helping drive best-in-class solutions for our customers.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Driving cross-functional teams to plan, define and track road maps, milestones, and delivery of the portfolio's commitments
• Serve as primary point of contact for the management of records within our road mapping and planning tool
• In close partnership with Product and Engineering partner to plan, organize and maintain data/plans related to approved initiatives
• Identify areas of opportunities to standardize operations, presentations, tooling, and other processes
• Lead documentation and standardization efforts for the Operations team, and larger Consumer Product team
• Support leadership team with preparing executive presentations and reports
• Serve as a technical expert for all Product Office tools, systems, and processes
• Serve as primary intake manager for new ideas and requests from partnering teams
• Collaborate with key business stakeholders to set digital goals, prioritize work, and align delivery expectations
• Build solid relationships with key stakeholders across the organization to identify and understand needs and opportunities
• Drive decisions throughout the year to adapt to emerging opportunities while navigating competing priorities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in program, project, or product management
• Experience using project or product management tools to manage large bodies of work, and report on program status
• Experience prioritizing & managing demanding workloads with concurrent deadlines
• Experience withlarge matrixed organizations
• Experience with MS Office, Teams, and Outlook
• Proven solid analytical skills and business acumen
• Proven exceptional written and verbal communication skills with ability to communicate and inspire at all levels

Preferred Qualifications:

• Experience utilizing Visio or Miro for process mapping
• Experience using Aha! product management software
• Experience in Healthcare
• Experience working with technology teams
• Experience working with user experience design teams
• Experience with technology and/or business planning

Competencies

• Detail oriented
• Excellent interpersonal, relationship building and communication (written and verbal) skills
• Assertive, self-starting personality who is willing and able to drive progress
• Ability to influence without direct authority
• Ability to deal with ambiguity and change
• Solid problem-solving skills and ability to identify and implement plans to solve problems that arise

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.