Director, Solutions Architect

The Director, Solutions Architect, is a senior level leader responsible for designing, leading, and managing ecommerce and marketing platforms and systems. Leads architecture strategy, oversee teams of solution architects, and ensure e-commerce technology aligns with business goals.This role also involves translating business needs into technical solutions, ensuring robust and scalable systems. Designs and reviews architectural solutions for complex functional and technical requirements.Possesses extensive knowledge of e-commerce technology, analytics, and industry trends and can translate business needs and requirements into technical solutions, ensuring they align with company goals.Identifies and recommends new technologies that can aid the business in achieving its goals.

MAJOR DUTIES AND RESPONSIBILITIES

• Responsible for the solutions development of complex online ordering platforms while working with system designers to integrate these platforms with the existing systems.
• Continuously develops and maintains an extensive understanding of Online ordering platforms, Ordering back-office applications and integrated enterprise applications
• Develops short and long-term road architecture roadmaps for applications, aligning development plans and ensuring effective integration among applications.
• Guides the preparation and execution of long-term strategic initiatives to ensure integration of current and future technologies.
• Collaborates with stakeholders to develop and execute the enterprise architecture strategy and roadmap aligned with the digital marketing organization's goals and objectives
• Provides technical expertise and guidance to enterprise architects and development teams
• Establishes and enforces enterprise architectural standards, principles, and policies across projects and systems
• Collaborates with internal and external teams, stakeholders, and business leaders to understand their requirements and align enterprise architectural solutions with business needs
• Defines and drives the enterprise architecture roadmap and innovation strategy
• Creates and maintains comprehensive enterprise architecture documentation, including diagrams, design patters, standards, and guidelines
• Leads and manages a team of highly skilled enterprise architects, providing mentorship, coaching, and professional development opportunities
• Conducts risk assessments and impact analysis related to enterprise architectural decisions and changes
• Facilitates the review and formulation of new software/hardware platforms with a team of architects.
• Mentors other team members as needed to share knowledge and contribute to the fulfillment of departmental goals.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Demonstrated analytical skills to solve complex technology and business problems
• Effective communication skills to all audience levels along with an ability to synthesize complex technology matters into insightful recommendations; proven ability to present technical concepts to non-technical audiences
• Ability to influence internal/external key stakeholders & build consensus to desired business outcomes
• Ability to manage and foster change
• Ability to define key performance indicators / metrics.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to listen and marry multiple points of view from a technical perspective to a business perspective and synthesize against goals for recommendations
• Ability to plan, prioritize and organize effectively and independently multiple projects and tasks
• Ability to make decisions using good judgment, and solve problems while working under pressure
• Effective business sense and sense of urgency to achieve business results
• Ability to make decisions and solve problems while working under pressure
• Ability to provide leadership and direction to cross-functional and virtual teams with a mixture of direct and dotted-line reporting
• Ability to manage large, complex, diverse and strategic projects that impact the organization as a whole

Required Education
Bachelor's of Science in Business, Information Technology, or equivalent combination of education and experience

Required Related Work Experience and Number of Years

• Cumulative experience with Ordering (preferably in Telecom or Cable industry) design/architecture - 10+
• Relevant industry (e.g., telecom, cable, mobile) experience - 7+

PREFERRED QUALIFICATIONS

Preferred Education

Advanced management or technical degree
Architecture Certification

Preferred Related Work Experience and Number of Years

• Technical Skills : Strong understanding of e-commerce platforms in the context of Cable and Telecom Industry , web development, databases, security, and cloud technologies. 5+ Years.
• Leadership Skills: Lead and motivate a team, manage projects, and communicate effectively with stakeholders. 4+ years.
• Communication Skills: Communicate technical concepts to both technical and non-technical audiences. 8+ Years
• Analytical Skills:Analyze data, identify problems, and develop solution 8+ Years
• Product evaluation : Evaluation and implementation of new Products and Tools for Commerce and Marketing Stacks. - 5+ Years

WORKING CONDITIONS
Office environment