Program Manager

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Enterprise Business Services is National Grid's shared service organisation that operates core end-to-end processes on behalf of the global functions and operates Engineering Services on behalf of the business units.

We have a great opportunity for a Project / Programme Manager to join our Project and Programme Management Capability and support our EBS Strategy team with an exciting programme of work. Our ambitious strategy will see EBS more than double in size in the coming years.

You will lead the delivery of change programmes, ensuring that all participants and stakeholders are engaged and fully prepared to exploit the new operational business environment. You will develop and implement action plans to ensure readiness for change and manage financial budgets and forecasts while identifying and prioritizing improvement opportunities that generate measurable organizational benefits.

Additionally, you will provide effective leadership to project team(s), manage change control processes, and ensure that project deliverables are completed within agreed cost, timescale, and resource budgets.

Your role will contribute to our vision by driving successful change and improvement initiatives that align with our organizational objectives and stakeholder needs.

As an employee in the Programme Manager role, your key roles and responsibilities will include:

* Collaborate with internal and external stakeholders to define program objectives and scope -
* Develop and maintain a program plan, including timelines, budgets, and resource allocation
* Identify and manage program risks and issues, ensuring timely resolution
* Monitor program progress and provide regular status updates to stakeholders
* Coordinate and lead program meetings and workshops
* Establish and maintain strong relationships with key program stakeholders, including vendors and external partners
* Ensure program deliverables meet quality standards and are delivered on time and within budget
* Evaluate program effectiveness and identify opportunities for improvement

• Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience.
• 7 - 10 years of related experience in Project and Programme Management
• Hire, manage, and mentor staff with a process-oriented approach and strong stakeholder management skills.
• Foster one-team culture with ownership, collaboration, and empathy across functions.
• Manage risks and communicate project status, issues, and risks clearly and timely to stakeholders.
• Collaborate with colleagues and suppliers in different time zones and communicate effectively with both technical and business people.

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