Program Support Specialist

San Jose State University Research Foundation
$25.00-$26.00 per hour - Hourly, Benefited. One year position with the possibility of reappointment upon grant renewal.
retirement plan
United States, California, San Jose
210 North 4th Street (Show on map)
Apr 16, 2025
OUR STATEMENT The San Jose State University Research Foundation (SJSURF) is committed to building a work environment where everyone can show up as their own self and have an opportunity to contribute, develop, and advance in their career. Diversity, Equity, and Inclusion (DEI) are core values of the organization. We strive to attract, retain, and develop employees who reflect the community and society where we work and live. SJSURF aims to develop a culture where everyone feels welcome, shares their views, and where differences in backgrounds and perspectives are seen as adding value. GENERAL NATURE OF POSITION Under the direction of the SJSU College Corps program manager, the program support specialist is responsible for assisting with the planning and coordination of activities related to the day-to-day operations of the SJSU College Corps, a California Volunteers and AmeriCorps funded grant program. The program support specialist will assist with the recruitment, training, supervision, and assessment of College Corps members on a regular basis. In addition, the program support specialist is responsible for verifying and entering each College Corps Fellow's time in the system identified by California Volunteers. The program support specialist will assist with data collection to meet program requirements in compliance with California Volunteers and AmeriCorps rules and regulations. The program support specialist will assist with partnerships with community organizations and schools on the implementation of the program by regularly providing support at service sites and attending seminars. The program support specialist will regularly engage with teams of fellows to ensure fellow engagement and on-time completion of the program. SJSU College Corps members provide computer programming enrichment for underserved 3rd-6th graders and participate in other local and regional service initiatives. The ideal candidate will demonstrate experience with timesheet submittal, data collection and reporting, program assistance, an awareness of the issues facing low-income, immigrant communities, experience working with diverse cultures, experience as an educator and/or tutor, understanding of national service, and a willingness to work with a team to support College Corps members and service partnerships in fulfilling their commitments and goals. ESSENTIAL DUTIES & RESPONSIBILITIES Assist with the day-to-day operations of the SJSU College Corps. Verify service completion and handle data entry for timekeeping, including updating the web application weekly and saving information in member files. Assist with the preparation of required checks and progress reports for California Volunteers and AmeriCorps. Collect and maintain data, and input into reporting systems. Carry out tasks related to program implementation, such as assembling kits for distribution, preparing materials for printing, uploading media to web applications, and more. Maintain a presence at service sites to deliver materials, as well as assist with the monitoring and assessment of fellow and student experience in the field. Assist the program manager and coordinator with content creation for fellows and 3rd-6th grade participants, as well as the development and implementation of training for fellows. Assist with fellow recruitment and retention. Edit and update websites and web applications, while assisting with content creation for social media platforms. Participate in days of service and departmental and university events to share the program's mission, goals, and objectives with students, faculty, and community members. Perform other Center for Community Learning & Leadership related duties as assigned. INTERPERSONAL CONTACTS Reports to the College Corps program manager for the Center. Frequently works and interacts with Center and grant staff, fellows, as well as members of the campus and local community. SUPERVISORY RESPONSIBILITIES None, however, this position will assist the program manager who leads the work of the fellows. QUALIFICATIONS Education and Experience Must have an Associate Degree or equivalent college experience. Must have program assistance, coordination, and/or supervisory experience. Knowledge, Skills, and Abilities Required Knowledge of Microsoft Suite, learning management systems, data collection, and reporting software. Ability to take initiative, work independently, and exercise professional judgment. Must be detail oriented. Must have strong leadership, organizational, communication, and interpersonal skills. Ability to effectively manage multiple priorities and projects. Physical Requirements Must be able to operate general office equipment. Must be able to sit for extended periods of time. Visual acuity associated with concentrated computer use. Must be able to push, pull, carry, or lift up to 20 lbs., with or without aids. Complexity of Duties Works under general supervision on specific assignments following established policies, procedures, and practices. Work is subject to regular checks and reviews to ensure compliance with procedures. Schedule Requirements Required to work a minimum of three days in-person Monday through Friday 8:30am-5:00pm as well as occasional weekends and evenings. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the SJSURF. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current SJSURF employees who apply for the position. PLEASE NOTE: This position is considered a "sensitive" position by SJSURF and CSU policy. Consequently, the successful candidate must undergo and successfully complete the Live Scan (fingerprinting) background check as a condition of their employment. This background check must be completed before the actual start of employment. NOTE: This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. BENEFITS The San Jose State University Research Foundation (SJSURF) provides an excellent benefits package to benefited employees. The comprehensive benefits package includes: Four company health insurance plans to choose from (employee contributions differ according to plan and level of coverage). Employer-paid dental and vision for both employee and eligible dependents. Life, AD&D, LTD with supplemental coverage opportunities. 14 paid federal & state holidays. Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employer contribution component, which vests immediately. Vacation-hour accruals and separate sick-hour accumulations. Employee discounts. Please visit the Benefits & Compensation page on the SJSU Research Foundation website for more detailed information. APPLICATION PROCEDURE To apply for this position, an applicant must submit a formal application for employment. Select "Apply Now" to complete the SJSURF online employment application. REASONABLE ACCOMMODATION The San Jose State University Research Foundation (SJSURF) is committed to providing access, equal opportunity, and reasonable accommodation for individuals with physical or mental disabilities in the employment, recruitment, examination, interviewing, and hiring processes. If you are a job seeker with a physical or mental disability and require a reasonable accommodation to search, apply, or interview for a job opening or otherwise need a reasonable accommodation during the application and hiring process, please contact us at foundation-jobs@sjsu.edu. In the email message, please indicate your full name, phone number, and the type of assistance required. You must not reveal the underlying medical reason for your needed reasonable accommodation or otherwise disclose confidential medical information. ABOUT THE SJSU RESEARCH FOUNDATION SJSURF employment is separate and distinct from San Jose State University or state of California employment. SJSURF employees are not employees of SJSU or of the state of California. SJSURF is a non-profit auxiliary of San Jose State University. SJSURF is totally self-supported. The majority of the organization's funding comes from the federal government, and other public and private entities. With annual revenues totaling over $65 million, programs managed through SJSURF cover a rich diversity of applied research, public services, and educational-related activities.