Description
Summary: The LATAM Operational Support Manager plays a vital role in coordinating and enhancing our strategic portfolio and supporting operational and financial performance of LATAM ministries. This job is responsible for analyzing strategic, operational and financial data to improve efficiency, ensure financial sustainability, and drive long-term growth. The role requires close collaboration with key internal stakeholders, including operations CEOs and leaders of the operations, business development, and finance teams, to optimize performance, streamline financial processes, and align efforts with the organization's strategic objectives. Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Leads the integration and implementation of the CHRISTUS Strategic Execution Gap Analysis (SEGA) model, incorporating it into CHRISTUS' global SEGA tool to manage and track LATAM strategic projects.
- Works closely with LATAM operations and finance teams to monitor, track, and analyze key project performance and financial results.
- Supports the LATAM operational stewardship strategy by preparing and consolidating the LATAM dashboard, automating the process for seamless data connections between CHRISTUS' data lake and local ERPs/dashboards.
- Conducts in-depth analyses of LATAM's internal financial and operational reports, alongside other critical data, to identify opportunities for efficiency improvements that enhance EBITDAM for LATAM ministries.
- Assists in defining clear and consistent KPIs (e.g., ALOS, ambulatory vs. acute) to standardize metrics across LATAM in alignment with CHRISTUS definitions.
- Supports the monthly costing process for LATAM operations.
- Collaborates with the International Finance team to consolidate and analyze monthly closing processes, focusing on variations against trends and budget for LATAM operations.
- Assists with balance sheet reviews, controllership processes, and internal control reviews for LATAM operations in coordination with the International Finance team.
- Provides support for any LATAM projects managed by the CHRISTUS International Operations team.
- Participates in M&A activities in LATAM, analyzing financial statements, operational reports, market demographics, legal documents, and other necessary information for valuation assessments.
- Contributes to market research and analysis, offering technical and research support for developing comprehensive market strategies, competitor analyses, and service line strategies.
- Must have proven ability to manage multiple projects simultaneously with keen attention to detail, strong documentation, and timely completion.
- Must have expertise in working with hospital financials and performance metrics, with the ability to measure performance against financial and economic standards.
- Must have proficiency in quickly synthesizing complex financial data for strategic decision-making.
- Must have advanced proficiency in Microsoft Excel, PowerPoint, and Word.
- Must have ability to meet tight deadlines, thrive in a fast-paced environment, and adapt to shifting priorities.
- Must have strong communication, leadership, and collaboration skills to work effectively with diverse teams across multiple countries and departments.
- Must have ability to influence and negotiate effectively to align processes, projects, and KPIs.
Job Requirements: Education/Skills
- Bachelor's degree in Finance or a related field of study required
Experience
- 5 years of experience in the healthcare sector preferred
- Demonstrated experience in conducting both quantitative and qualitative financial analysis, with advanced skills in data extraction and manipulation required
Licenses, Registrations, or Certifications
Work Schedule: Work Type: Full Time
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