New

Technical Operations Supervisor

Proto Labs, Inc.
401(k)
United States, Minnesota, Brooklyn Park
May 06, 2025
Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home. Monday - Friday 8am-4pm Onsite What you will do Assign work and set priorities. Be accountable for productivity and effectiveness. Be the first source for resolving technical issues. Be the "go to" person for problems and solutions. Collaborate with management and Software Development to improve processes and enhance software capabilities. Assist management with defining work standards and measures. Perform human resource tasks such as recruiting, performance management, training and development, recognition, and correction action. Act as a technical liaison between multiple departments. Assess resource (equipment and people) needs and assist management with resource allocation. Balance the objective of satisfying customer requirements with the potential of downstream risks to deliver acceptable parts on schedule. Provide recommendations for process improvements; help implement approved process improvements. Design molds, analyze parts, toolpath parts, and approve quotes. Ensure team complies with all quality and safety standards within the department. Adhere to all company policies and operational procedures. Perform additional tasks as assigned. What it takes Minimum 2 years of experience operating CAD software or at least 1 year experience operating company specific software (PMD, PMQ, FCD) Knowledge and understanding of Proto Labs analysis, design, and toolpathing processes, or the ability to learn quickly Ability to gain and retain the respect of direct reports and other employees Ability to work in a fast-paced, team-oriented work environment Good written and oral communication skills Ability to represent the technical operations department with respect and professionalism Strong attention to detail Demonstrated leadership skills Bonus to have Associate's degree in CAD, Drafting, or Design; Bachelor's degree in engineering and/or Business Administration preferred Previous experience supervising employees PELD completion or Leadership Certification What you will get Annual bonus opportunity Benefits including health, dental, etc PTO starting at 15 days Paid volunteer hours Holiday Pay 401k company match Employee Stock Purchase Program Paid Caregiver Leave Matching grants through Protolabs foundation And More! Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role. Proto Labs, Inc. is an Equal Opportunity Employer Physical Demands: While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds. Work Environment: Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.