RT, CPAP Support - Clearwater, FL
 Lincare Holdings | |
 United States, Florida, Clearwater | |
 May 08, 2025 | |
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This employee performs virtual equipment education and coaching in a timely and professional manner.
* Generally responsible for the education and coaching of customers who have received CPAP and Bilevel devices * provide technical assistance with equipment JOB FUNCTIONS * Participates in the training of all RTs/SETs * Provides coaching/clinical outreach to patients via dialer as assigned * Identifies escalations of care and makes recommendations as needed * Ensures quality service by following and adhering to departmental and company policies, procedures, and standards * Assists customers through coaching of company's products by adequately assessing customer compliance, thoroughly explaining product benefits, and assisting with escalating communication to clinical staff as necessary * Ensures continuity of care by ensuring open communication with internal and external team members * Provides customer follow up as required * Reviews clinical testing/results to ensure appropriate standard of care of PAP device | |