SITECH Technology Sales Coordinator

Thompson Machinery
dental insurance, life insurance, paid time off, paid holidays, tuition reimbursement, 401(k), profit sharing
United States, Tennessee, Nashville
Oct 19, 2025
Technology Sales Coordinator ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. SITECH Tri-Rivers is the exclusive Trimble dealer in Middle and West Tennessee, and North Mississippi, providing a comprehensive suite of technology solutions to revolutionize the construction industry. As a subsidiary of Thompson Machinery, we specialize in machine control solutions, site surveying solutions, drone services and support, and connected jobsites. Our expert team is dedicated to equipping construction professionals with the innovative Trimble technology and unparalleled support needed to maximize efficiency, productivity, and profitability on every project in the region. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Technology Sales Coordinator plays a vital role in facilitating efficient daily operations and providing exceptional support to the sales, service, rentals, and product support teams. This position is responsible for managing incoming communications, directly assisting retail customers, preparing equipment for deployment, generating sales and rental documentation, supporting warehouse and retail stocking activities, and ensuring a smooth overall customer experience within our technology-focused construction equipment and solutions business. The ideal candidate will be a proactive, detail-oriented individual with strong communication and organizational skills, capable of multitasking and contributing to a positive and efficient work environment. The Technology Sales Coordinator will report to the General Manager. RESPONSIBILITIES Customer Communication and Service: Professionally answer and direct incoming phone and in-person inquiries for sales, service, rentals, and product support, ensuring efficient routing and follow-up. Provide direct assistance to in-store retail customers purchasing supplies, equipment, and survey/construction instruments (including construction laser levels and optical tools), offering product knowledge and processing transactions. Equipment Preparation and Documentation: Accurately collect, prepare, and document outgoing technology equipment for field installations and delivery, ensuring all necessary components and documentation are included. Sales and Rental Invoicing: Efficiently create sales and rental invoicing documentation electronically, utilizing the company's business system to perform transactions with accuracy and attention to detail. Warehouse and Retail Support: Support warehouse receiving operations by assisting with the intake and organization of new inventory. Actively participate in restocking customer retail areas to ensure products are readily available and attractively displayed. Inventory Management Support: Track and identify products and equipment that require reordering or replacement, communicating needs to the appropriate personnel to maintain optimal inventory levels. Store Operations Support: Support daily store opening and closing procedures as needed, contributing to the smooth operation of the physical location. Team Support: Provide proactive support to other team members with various customer support tasks, fostering a collaborative and efficient team environment. Preferred Skills/Experience: Experience with inventory management systems. Familiarity with electronic invoicing processes. Knowledge of basic warehousing procedures. WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. BASIC REQUIREMENTS Highly detail-oriented with a proven ability to multitask, prioritize workload, and manage time effectively in a dynamic environment. Comfortable and able to work in a warehouse environment, including physical tasks such as lifting, sorting, moving, and organizing equipment and materials. 1-2 years of related work experience is preferred. Proven inside sales experience is a significant advantage. Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel, with the ability to utilize these tools for documentation and communication. Demonstrates effective sales skills necessary to present and sell premium technology products and solutions. Exhibits leadership ability and a proactive approach to tasks and responsibilities. Possesses strong communication, interpersonal, and influencing skills to effectively interact with customers and team members. Demonstrates a strong work ethic and a positive, can-do attitude towards challenges and opportunities. Experience working in the construction industry is preferred, providing valuable context for our customer base and product applications. WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) What Sets Us Apart Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled. Apply Now Listing is current as of Oct 24, 2025 06:44 PM