Global Commercial Ops & Analytics Lead

Requisition ID: 34334

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Global Commercial Operations and Analytics Lead, Global Technology Innovation (GTI)

JOB SUMMARY

The Senior Manager, Global Commercial Operations and Analytics - GTI enables the development of business strategy, decisions and initiatives across the GTI portfolio (Therapeutic Apheresis and Cell & Gene Therapies) by providing thought leadership and leveraging marketing analytics. The incumbent collaborates and partners closely with the global market development and marketing teams to go beyond data collection to understand the why behind the numbers, delivering insights that shape commercial strategy and support achieving our growth targets globally. The Global Commercial Operations and Analytics Leader will develop GTI growth models, business health scorecards, and gain understanding of our current and desired business performance that connect market, financial, operational, and customer-level data into actionable, globally applicable commercial strategies and tactics.

ESSENTIAL DUTIES

Strategic Business Partnering

• Serve as an integral part and a thought partner to TA and CGT commercial and marketing teams, translating strategic business questions into structured analytics, aligning the team around key assumptions and developing tangible recommendations to drive business growth objectives and broader TBCT priorities.

Business Scenario Forecasting

• Build assumption-based models to forecast business scenarios using drivers such as epidemiology, screening rates, therapeutic drug development pipeline, analogue-based adoption curves, etc.
• Partner with Finance and Market Intelligence to validate models and incorporate them into brand planning and execution cycles.

Business Health Assessment

• Develop and maintain business scorecards that aggregate insights across financial, operational, and customer-level dashboards within TBCT.
• Provide holistic reporting and generate strategic recommendations on business health, including:

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  • Lead generation and conversion rates
  • Installed base vs. utilization trends
  • Hardware, software, services and disposables utilization
  • Geographical breakdowns
  
  
  
  

Commercial Marketing Opportunities

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  • Inform customer segmentation and targeting
  • Drive account level insights gathering and recommendations development
  • Support lead generation and pull-through in the regional marketing
  • Support marketing campaign delivery and tracking in partnership with Marcomms
  • Partner with regional marketing and sales to align resource allocation with opportunity hotspots.
  
  
  
  

Voice of the Customer collection and operationalization

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  • Drive adoption of tools such as win/loss dashboards and MIRF (Market Intelligence Report Forms) feedback across regions.
  • Collaborate with Commercial Excellence to improve global consistency in sales data capture and reporting.
  
  
  
  

QUALIFICATIOS & REQUIREMENTS

• Bachelor's degree in Business, Marketing Analytics, Economics, or related field. MBA or advanced degree preferred.
• Minimum 5 years of experience in marketing analytics, business analysis, or commercial excellence roles.
• Strong skills in data modeling, forecasting, and visualization (Power BI, Salesforce, Excel).
• Experience with Salesforce or similar CRM systems.
• Strategic thinker with the ability to move from a business problem to analysis and business recommendations.
• Effective communication and influencing skills across global, cross-functional teams.

• Experience in the medical device or healthcare industry, especially with procedure-based adoption models.
• Familiarity with assumption-based forecasting techniques (e.g., epidemiology and utilization drivers).
• Prior work on commercial dashboards or health scorecards combining financial, operational, and customer data.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered

Physical Requirements

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Travel 20-30% Global Travel

Target Pay Range:$148,300.00to$185,300.00 -Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data

Target Bonus on Base:20.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family.Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more.To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates.For us, it's about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  
  
  
  • Respect - Appreciative of others
  • Integrity - Guided by our mission
  • Care - Empathetic to patients
  • Quality - Committed to excellence
  • Creativity - Striving for innovation
  
  
  
  
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment.Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.