Patient Navigator

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Patient Navigator.

In this role, the successful candidate The Patient Navigator in HIV prevention coordinates patient care services, including rapid testing, sexual health education, counseling and referral services to patients at risk of HIV/STI transmission or acquisition at Red Hook Center. The Patient Navigator is responsible for carrying out tasks that are needed to execute the HIV prevention plan including medical and social support services.

Job Responsibilities:

• Conducts Intakes and Assessments for program eligibility and enrollment.
• Performs other duties as assigned or volunteered in accordance with the mission, goal, and values of NYU Family Health Centers.
• Maintains competence through in-service and educational programs.
• Performs appropriate program documentation of services provided by entering information into all designated databases/EMR systems.
• Maintains a daily log of patient services for statistic and reporting purposes.
• Assists in logistics for weekly health education encounters through group/individuals interventions as needed.
• Educates, coaches, and empowers patients.
• Provides critical feedback to other members of the health care team, as needed.
• Provides translation services as needed.
• Coordinates ongoing navigation and logistical support for linkage and retention of care.
• Provides benefits navigation, as needed.
• Provides internal and external referrals to needed social support services in the community.
• Provides sexual health education and risk reduction counseling as needed.
• Accompanies patients and/or facilitates linkage and retention to care as needed.
• Assists with quality improvement projects

Additional Position Specific Responsibilities:
Provides HIV rapid testing in assigned hubs as needed.
Represents the program and/or Family Health Centers at events, as needed
Travel between FHC locations (Red Hook and Sunset Terrace)

Minimum Qualifications:
To qualify you must have a Bachelors degree, or equivalent combination of education and patient navigation/case management experience (e.g., Associates degree and two years experience, high school diploma/GED and four years experience). Past experience and employment in a hospital or health care setting preferred. Fluency in Spanish strongly preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Family Health Centers at NYU Langone's Equal Employment Opportunity (EEO) policy. Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,137.15 - $42,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here