Technical Analyst IV - ServiceNow Developer

BOK Financial
United States, Oklahoma, Tulsa
101 East 2nd Street (Show on map)
Jun 19, 2025
Req ID:76673 Location:Tulsa -TUL Areas of Interest:Information Technology Pay Transparency Salary Range:Not Available Application Deadline:09/26/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Discretionary Summary At BOK Financial, our success starts with our incredible talent. Are you an experienced ServiceNow Developer who enjoys problem solving? This is an opportunity to become involved in major transformative projects and leverage cutting-edge technology on the ServiceNow platform. Bring your passion for technical development and support-it's an exciting time to join us! Job Description As a ServiceNow Developer IV on our Platform Team, you will play a key role in enabling and supporting product teams across the organization. The Platform Team is responsible for maintaining, enhancing, and governing the core ServiceNow platform, ensuring it provides a stable, scalable, and secure foundation for all business products built on it. You will collaborate closely with product owners, developers, and stakeholders from various groups to deliver shared services, set technical standards, manage integrations, and implement solutions that empower other teams to innovate efficiently within ServiceNow. Your expertise will help guide platform architecture, enforce best practices, and ensure alignment with our overall technology roadmap as we transition to a product-centric operating model. Team Culture Ourmission is toempower our company, teammates andcustomers through thedelivery of resilient andcustomer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units. How You'll Spend Your Time You will design, develop, and implement custom ServiceNow applications, modules, and workflows to meet business requirements. You will configure and maintain ServiceNow platform components including forms, lists, business rules, client scripts, UI policies, and integrations. You will collaborate with stakeholders to gather and analyze requirements and translate them into effective ServiceNow solutions. You will develop and support ServiceNow integrations with external systems using REST/SOAP APIs and integration tools. You will troubleshoot and resolve complex issues within the ServiceNow environment, ensuring high availability and performance. You will participate in code reviews, enforce development best practices, and contribute to continuous improvement of the ServiceNow platform. You will develop and maintain technical documentation related to ServiceNow configurations, customizations, and integrations. You will mentor and provide guidance to junior developers and analysts on ServiceNow best practices and development standards. Education & Experience Requirements This level of knowledge is typically acquired through completion of a bachelor's degree in information technology, computer science, or a related field and/or 5-7 years of directly related ServiceNow development and administration experience, or an equivalent combination of education and experience. Preferred Skills and Knowledge Deep understanding of ServiceNow data flows, integrations, and application design Experience with system integration, ServiceNow APIs, and cloud environments Proficiency in ServiceNow scripting (JavaScript) and development tools Experience creating and maintaining ServiceNow workflows, UI actions, business rules, and client scripts Experience in configuring ServiceNow modules, tables, forms, and access controls Familiarity with ITSM, ITOM, or other ServiceNow modules and ITIL concepts Ability to conduct fit-gap analysis for ServiceNow solutions Strong conceptual thinking, analytical, project management, and collaborative skills Advertising Source BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply todayand take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contactrecruiting_coordinators@bokf.comwith any questions.