Senior IVR Developer
 Worldpay | |
 United States, Ohio, Cincinnati | |
 Jun 23, 2025 | |
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Job Description This role will sit in our Cincinnati, OH offices with 2 days/week required in office. Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the g+lobal economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We're looking for a Senior IVR Developer to join our ever-evolving Service Excellence - Omnichannel Communications team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Product & Technology Development Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we're best known for. Striving for better, they never stand still - delivering impactful innovations that power transactions across the world. We are a highly skilled and collaborative team specializing in the development of Intelligent Voice Response (IVR) systems that enhance customer service through advanced automation and natural language technologies. Our work combines expertise in Natural Language Understanding and voice interface design to create scalable solutions that deliver efficient and intuitive user experiences. As part of our team, you will contribute to meaningful innovations that shape how businesses communicate with their customers. We value technical excellence, creative problem-solving, and a shared commitment to building systems that make a real impact. What you'll own
What you bring
Added bonus if you have:
What makes a Worldpayer What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #LI-AD1 #IND2025 or #TechIND2025 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. | |