Sr. Program Manager

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Position Summary:

We are seeking a Senior Program Manager - Software with a proven track record in leading complex programs that span software and hardware development lifecycles. In this role, you will drive the cross-functional execution of integrated product programs, aligning stakeholders to deliver high-impact customer solutions on time and within scope.

You will be responsible for execution planning, risk mitigation, and stakeholder alignment across the full product lifecycle-from concept through launch and sustainment.

Key Responsibilities:

• Lead cross-functional program execution for products involving both software and hardware components (embedded systems, apps, devices, platform).
• Drive program lifecycle from early planning and scoping through development, validation, and go-to-market.
• Partner with engineering, product management, QA, and operations to align priorities and milestones.
• Develop detailed program plans, schedules, and risk registers; proactively track progress and remove roadblocks.
• Facilitate regular reviews and communications with executive stakeholders, surfacing critical issues and tradeoffs.
• Own program-level decision-making frameworks and change control processes.
• Ensure technical and delivery dependencies across software and hardware workstreams are actively managed.
• Lead post-launch retrospectives and drive continuous improvement
• Implement best practice and department initiatives to enable more effective program execution

Qualifications:

• 7+ years of experience in program or project management within a software, hardware, or integrated systems environment.
• Deep understanding of software development processes (Agile/Scrum) and hardware product development lifecycles (POC/EVT/DVT/PVT).
• Proven ability to manage cross-functional teams, influence without authority, and communicate effectively at all levels.
• Experience coordinating across embedded systems, mobile apps, and cloud services is highly desirable.
• Strong analytical and organizational skills; comfortable with tools like Jira, Confluence, or equivalent.
• PMP, Agile/Scrum, or equivalent certification preferred.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.